Summary
Overview
Work History
Education
Skills
Certification
Timeline
Rekha Kapoor

Rekha Kapoor

Centre Manager
Indore

Summary

22 years of experience across IT , Education and Training Industry with Managerial Skills .

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Entrepreneurial and creative Founder passionate about turning innovative ideas into tangible results. Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities.


Overview

20
20
years of professional experience
3
3
years of post-secondary education
5
5
Certifications

Work History

Startup Founder

Saffron IT Systems
Indore
08.2019 - 04.2023
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Negotiated terms of business acquisitions to increase business base and solidify market presence.

Senior Consultant

Lean Sigma Consultants
Gurgaon
07.2015 - 12.2018
  • Performed business research and financial analysis.
  • Evaluated Engineering Colleges needs to impart Extra Curricular content and created plan of action to provide solutions.
  • Prioritized Training schedules and tasks depending upon University curriculum deadlines and dates.
  • Presented Seminars on Six Sigma Methodologies to staff and Faculty of Engineering Colleges
  • Provided training to students of Engineering Colleges

Academic Coordinator

Mandsaur International School
Mandsaur
07.2009 - 06.2012
  • Optimized classroom transitions while encouraging and reinforcing student instruction and liaising with administration department leaders.
  • Mastered CBSE course material and collaborated with Educational Department and Management to implement shared interactive learning media.
  • Initiated new learning methods to achieve total student comprehension while curbing learning time.
  • Monitored and tracked students' academic progress to encourage successful learning outcomes.
  • Obtained excellent feedback from parents regarding student learning success and classroom instruction.
  • Worked with educational department to outline and schedule course offerings required for students.

Assistant Sales Manager

ING Vysya Life Insurance Company
Indore
04.2006 - 08.2008
  • Trained new associates in successful sales and performance strategies.
  • Assisted sales team with completing customer transactions and managing issues.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Conducted daily effective sales huddles with [Number]-person team to focus on behaviors that would convert to sales.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Strengthened performance by applying excellent program and project leadership skills.
  • Managed and developed sales team.

EDP Manager

CHL-Apollo Hospital
Indore
10.2001 - 03.2004
  • Performed in-depth data analysis and derived insights that drove business outcomes and decisions.
  • Prepared data for reporting and analysis and managed visualizations to support business requirements.
  • Translated business needs to technical requirements in terms of data needs.
  • Interacted with business and IT departments in understanding user needs.

Centre In Charge

IBM-ACE
Indore
04.1999 - 09.2001
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Developed and maintained courteous and effective working relationships.
  • Worked flexible hours across different shifts.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Learned and adapted quickly to new technology and software applications.

Centre In Charge

CMS Institute
Vashi , Navi Mumbai
06.1994 - 05.1997
  • Learned and adapted quickly to new technology and software applications.
  • Worked effectively in fast-paced environments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Cultivated interpersonal skills by building positive relationships with others.


Education

Bachelor of Engineering Technology - Electronics And Telecomm

MGM College of Engineering And Technology, Navi Mumbai
09.1988 - 01.1992

Skills

MS Office

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Certification

Certified Psychometric Professional

Timeline

Certified Master Trainer and Fcilitator

02-2023

Certified Instructional Designer

02-2023

Certified Psychometric Professional

01-2023
Startup Founder - Saffron IT Systems
08.2019 - 04.2023

Six Sigma Black Belt

10-2016

Six Sigma Green Belt

06-2016
Senior Consultant - Lean Sigma Consultants
07.2015 - 12.2018
Academic Coordinator - Mandsaur International School
07.2009 - 06.2012
Assistant Sales Manager - ING Vysya Life Insurance Company
04.2006 - 08.2008
EDP Manager - CHL-Apollo Hospital
10.2001 - 03.2004
Centre In Charge - IBM-ACE
04.1999 - 09.2001
Centre In Charge - CMS Institute
06.1994 - 05.1997
MGM College of Engineering And Technology - Bachelor of Engineering Technology, Electronics And Telecomm
09.1988 - 01.1992

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Rekha KapoorCentre Manager