Rekha Karakar
Movadi Tulshi Tower 303 Third Floor, Rajkot
Summary
Results-driven operations manager with expertise in operational leadership and training. Achieved Gujarat Ops Best Performance Award through effective team management and process optimization. Committed to enhancing operational efficiency and client satisfaction.
Overview
10
10
years of professional experience
Work History
Assistant Operations manager (PROMOT)
RBSG CAPITAL PVT LTD (NBFC)
01.2020 - Current
- Annual meeting-2024 received award for Gujarat ops best performance
- Auto loan credit regarding process knowledgement (cv/pv/)
- Area cluster work handling also team leadership of operation team gj.
- Operation training process provide to whole Gujarat any new employee joining of operation department.(as per company policy/rules/software portal/quality base work .----best efforts from my side train proper
- Cash related work-payment updating data record with system balance maintain
- Loan cases disbursement process
- Provided customer care services by addressing inquiries and resolving issues.
- Review of loan requests/Assess clients' financial status-/Set up payment plans.
- Contact clients to gather financial data and documentation
- Analyze risks and approve or reject loan requests
- Calculate financial ration ( e.g. credit scores and interest rates)
- Maintain updated records of loans Applications
- Follow up with clients about loan renewals/tally calling for emi collection.
- Monitor progress of existing loans
- Current ctc 4.1
Cashier & operation department
KANKADUGRA FINANCE LTD(NBFC)
Rajkot, India
11.2017 - 01.2020
- Designation: Cashier & operation department
Teacher
TAPASVI SCHOOL RAJKOT
Rajkot
07.2016 - 10.2017
- Teach basic topic such English grammar and General knowledge &Sports Activities, etc..
Education
M.COM -
Saurashtra University
01-2018
B.COM -
Saurashtra University
01-2016
Skills
- Teaching
- Sports Activities
- Desktop Work
- Communication Skills
- Analytical Skills
- Problem Solving Skills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Mailing
- Positive Attitude
- Hardworking
- Helping Nature
- Performance evaluation
- Risk assessment
- Leadership skills
- Customer relationship management
- Performance monitoring
- Data analytics
- Client account management
- Operations management
Accomplishments
- Achievement of second number for national level of cricket/also soft ball game.
- KFL finance company provided good appraisal for good work performer in operation department with award.
- RBSG Finance Company provides good appraisal also promotion for best performer operation work with award.
- I have completed CCC course
Languages
English
Proficient
C2
Hindi
Proficient
C2
Gujarati
Proficient
C2
Timeline
Assistant Operations manager (PROMOT)
RBSG CAPITAL PVT LTD (NBFC)
01.2020 - Current
Cashier & operation department
KANKADUGRA FINANCE LTD(NBFC)
11.2017 - 01.2020
Teacher
TAPASVI SCHOOL RAJKOT
07.2016 - 10.2017
M.COM -
Saurashtra University
B.COM -
Saurashtra University