Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Professional References
Timeline
Generic

Rekha Lad

Team Lead|People Management | Project Coordinator

Summary

Organized and dependable asset successful at managing multiple priorities with a positive attitude. Has a proven track record of exceeding targets and building strong, lasting relationships with clients and stakeholders. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player and a true task master with strong organizational skills.

Overview

13
13
years of professional experience
4
4
Certifications
4
4
Languages

Work History

Maternity Break

Home
07.2022 - Current

Team Lead - People Management

QX Ltd
05.2021 - 06.2022
  • Drive Team Performance and members to produce results against daily targets.
  • Ensure frequent connect with team members and manage process adherence and client compliances.
  • Meet daily deadlines and tasks list.
  • Coordinated with client representatives and stakeholders.
  • Responsible to manage in full cycle recruitment process starting from Job descriptions, screening and delivering.
  • Developed and implemented plans to improve recruitment process.
  • Worked alongside global business leader to deploy new training strategies.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Developed and monitored employee recognition programs.

Associate Manager Business Excellence

Collabera Services Pvt. Ltd.
01.2018 - 03.2020
  • Execution and implementation of ISO 9001:2015 along with clearance of 1st Surveillance Audit
  • SME in ISO QMS documentation and Record maintenance
  • Maintaining Business Excellence Escalation Matrix for the whole organization
  • Responsible for Enforcing Process and Policies and working on Proactive Risk Management
  • Identifying process gaps Defining, Collecting, analyzing and interpreting data for Solutions
  • Responsible for Monthly and Quarterly Governance presentation
  • Educating the Ecosystem and reinforcing the Processes
  • Running On-boarding Survey's with consultants & Analyzing for Process improvement opportunities
  • Using Analyzing techniques such as 5 Why's, Fish Bone & FMEA
  • Partnered with cross-functional teams to identify potential process gaps and due diligence on existing processes
  • Leading several CFT teams in delivery for ISO 9001:2015 project requiring close cooperation among members to develop strategies and execution.

Lead Technical Recruiter

Collabera Technologies
01.2013 - 12.2017
  • Responsible for End to End Candidate engagement and conduct a seamless execution of the candidate's job hunt.
  • Working for wide array of client's domain, primarily for IT and Non-IT, Financial Services, Engineering and Telecom
  • Outperformed in Recruiting methods such as Internet, ATS, Job Boards (Monster, CareerBuilder and Dice).
  • Research, internal database, Cold Calling, referrals, networking and other strategies.
  • Owing the full recruitment life cycle: interviewing, offering, negotiating and closing candidates for assigned requisitions.
  • Interacted directly with sales people to gather, document, scope and define requirements.

Market Research Analyst

TCS
01.2011 - 07.2012
  • Responsible for Client deliveries on time with optimum quality & strategic approach (Unilever, Procter & Gamble,etc.)
  • Dynamic Data management as per client specifications
  • Specialize in Analysis and validation of data to arrive at expected result as per business rules
  • Maintaining Data Security and accuracy to be a top most priority
  • Follow training manuals/ Client's desktop procedure strictly and perform transactions as instructed
  • Single point of contact (SPOC) between client and consultant team members for Qatar & Jordan Output
  • Operations, along with responsible for Project Cleaning of the same
  • Training new team members and get them into BAU within one month
  • Responsible for Universe Update project for Qatar Country
  • Assisted clients in determining and elevating market place positioning
  • Devised data collection processes and procedures,including surveys, polls and questionnaires.

Education

Bachelor of Arts - Sociology

The Maharaja Sayajirao University of Baroda
Vadodara
06.2005 - 2009.05

Skills

People Management

Tasks Master and delegation

Stakeholder Management

Performance Management

Team liaison and Management

Client Management

Process evaluations

Process facilitation and execution

Business Excellence & ISO within Staffing Industry

Proven success in process gaps and improvements

Full cycle recruiting

Candidate tracking

Business requirements understanding

Certification

Certificate in Project Management - NMIMS

Accomplishments

  • Received Recognition at an Annual Business Conference of "Responsive beyond Imagination" as a Business Excellence Manager. - @ Collabera
  • Received Star Performer Award as a Recruiter for consecutive 6 months. - @ Collabera
  • Successfully transited Jordan Operations process from Onshore &was appreciated by BRM for resolving client queries on short notice and maintaining healthy relations. - @ TCS

Professional References

Professional Reference:

*Contact information of below references can be available base on request.


  • Mona Damra - Retailer Vertical Manager - NIQ - Jordan, UAE
  • Abhijit Pansare - Director Global Recruitment - New Jersey, USA - Collabera
  • Swapnil Patel - Associate Director - GBS Ascendion, Vadodara, India (Ex- Collabera)
  • Jimit Godhani - Client liaison Manager - NIQ - Sharjah, UAE (Ex- TCS)

Timeline

Maternity Break

Home
07.2022 - Current

Team Lead - People Management

QX Ltd
05.2021 - 06.2022

Associate Manager Business Excellence

Collabera Services Pvt. Ltd.
01.2018 - 03.2020

Lead Technical Recruiter

Collabera Technologies
01.2013 - 12.2017

Market Research Analyst

TCS
01.2011 - 07.2012

Bachelor of Arts - Sociology

The Maharaja Sayajirao University of Baroda
06.2005 - 2009.05

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Rekha LadTeam Lead|People Management | Project Coordinator