Open To Work
REKHA NEGI
Summary
Results-driven professional with over 10 years in management, enhancing team performance and optimizing sales and marketing processes. Skilled in data-driven decision-making and sales strategies, improving customer experience and operational efficiency. Experienced in multitasking and time management, consistently meeting organizational needs while adapting to new challenges. Prepared to contribute effectively to a dynamic team.
Overview
11
11
years of professional experience
Work History
Tutor
Self
Noida
01.2026 - Current
- Conducted one-on-one tutoring sessions to reinforce learning concepts.
- Developed engaging educational materials that enhanced student understanding of curriculum goals.
- Fostered a positive learning environment that encouraged student participation.
- Implemented time management and organizational strategies that improved students' study habits and academic performance.
- Assisted students in developing effective study habits and strategies for success in school.
- Cultivated student self-confidence by guiding them through study concepts and applying positive reinforcement techniques.
- Communicated effectively with parents regarding student performance and needs.
Director of Marketing Communications
Upstarts University Dubai Online
Noida
06.2025 - 10.2025
- Created strategic marketing plans that increased brand visibility and drove customer engagement.
- Developed and implemented sales and marketing plans to maximize profitability.
- Analyzed market trends to uncover new business opportunities and inform strategic growth initiatives.
- Led cross-functional teams to execute promotional campaigns and events.
- Planned promotional events such as trade shows, conferences, webinars.
- Cultivated relationships with key stakeholders and industry partners to foster collaboration and drive joint initiatives.
- Assessed customer feedback and identified areas of improvement in service delivery.
- Developed creative content including brochures, videos, website copywriting.
- Managed the design and development of websites, social media accounts, and other digital platforms.
- Collaborated with developers, designers, content writers, marketers, and other stakeholders throughout the website creation process.
Career Break
Family
Noida
04.2024 - 05.2025
- Participated in professional development activities to enhance skills for family care support.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Senior Manager - Sales Operations
Great Learning
Gurugram
01.2018 - 03.2024
- Led sales operations team of 15-20 resources.
- Implemented a new CRM system which improved customer interaction tracking and boosted teams productivity.
- Collaborated with cross-functional stakeholders to realign sales incentives and policies.
- Standardized data-driven reporting mechanisms to streamline analysis, saving the company approximately 200 hours annually.
- Championed a customer-centric initiative that led to an improvement in customer satisfaction scores.
- Developed and delivered training programs for sales and operations staff, enhancing team efficiency.
- Contributed to annual appraisals, budget allocation, and cost-saving initiatives, supporting strategic improvement plans.
- Developed educational technology solutions to enhance learning experiences.
Sales Operations Manager
Great Learning
Gurugram
01.2018 - 03.2022
- Prepared monthly data on incentives and sales targets to track team performance and achievements.
- Managed customer support tasks, team escalations, queries, refunds, and sales program inquiries to ensure seamless operations.
- Managed and motivated team members to be productive and engaged in work.
- Led a team of 7-10 members to achieve project goals.
- Facilitated stakeholder meetings to identify and implement process improvements.
- Coordinate with different teams for process automation - Tech, IT, product and program teams.
- Maintained positive customer relationships with existing and prospective clients.
- Assisted clients with loan inquiries and onboarding procedures.
Sales Team Leader/AM
DSIM
Gurgaon
07.2017 - 01.2018
- Led team of sales associates to enhance customer engagement and satisfaction, resulting in improved customer loyalty.
- Monitored team performance and provided feedback to drive continuous improvement initiatives.
- Trained new sales staff on product knowledge and company policies to ensure consistent service delivery.
- Assisted in developing sales strategies to meet seasonal goals and targets.
- Resolved customer inquiries and complaints with effective communication skills.
- Resolved customer complaints quickly and efficiently.
Senior Consultant/SME
NIIT Imperia
Noida
07.2015 - 06.2017
- Up sell the best education from recognized and renowned institute of IIMs to the working professionals.
- Served as subject matter expert in group projects, guiding discussions and overseeing task delegation to ensure project alignment.
- Identified issues, analyzed information, and provided actionable solutions to resolve problems.
- Cultivated strong customer relationships through active engagement and tailored support.
- Meeting and exceeding sales quotas and providing management with feedback on prospect types.
- Performing to close lead developed by media, special events, direct mail and referral sources.
- Executed follow-up inquiries through phone and written communication.
- Managed time efficiently to complete all tasks within deadlines.
Education
PG Diploma -
Annamalai University
UP, India06-2013
Bachelor's Degree - English
Bundelfihand University
UP, India05-2012
Skills
- Campaign Management
- Brand Strategy
- Data Visualization
- Strategic planning
- Operations Management
- Process Improvement
- Customer Relationship Management
- Client Relationship
- Audience Engagement
- Customer engagement
- Cross-functional collaboration
- Sales
- Problem Solving
- Time Management
- Team Leadership
- People Management
- Leadership
- Creative Strategy
- Relationship building
- Team leadership
- Time management
- Time management
Accomplishments
- Leader of the Month - Recognized for leading a team that achieved the highest productivity and quality in a quarter FY22-23.
- Employee of the Month - NIIT Imperia. Received employee of the month award for highest sales in team.
- Best Dressed Female Award - Awarded as a best dressed female twice in a year.
- Awarded for valued Employee of GL - For Completing 6 Years with Great Learning.
Languages
- Hindi
- English, Native
- Hindi, Native
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteHybridSalary Range
₹1000000/yr - ₹1510000/yrTimeline
Tutor
Self
01.2026 - Current
Director of Marketing Communications
Upstarts University Dubai Online
06.2025 - 10.2025
Career Break
Family
04.2024 - 05.2025
Senior Manager - Sales Operations
Great Learning
01.2018 - 03.2024
Sales Operations Manager
Great Learning
01.2018 - 03.2022
Sales Team Leader/AM
DSIM
07.2017 - 01.2018
Senior Consultant/SME
NIIT Imperia
07.2015 - 06.2017
PG Diploma -
Annamalai University
Bachelor's Degree - English
Bundelfihand University