Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic
Rekha Rani

Rekha Rani

Hyderabad

Summary

Technology and product leader with over 18 years of experience in product strategy, engineering management, and low-code platform development. Expertise in creating scalable B2B solutions that enhance productivity in case management, collaboration, and automation. Proven ability to lead cross-functional teams and launch GenAI-powered features that optimize workflows. Recognized for excellence in delivery and strong stakeholder relationships, with a focus on aligning platform capabilities with customer engagement needs.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Senior Product Manager, Case Management

Pegasystems
Hyderabad
08.2021 - Current
  • Launched Autopilot, enabling AI-driven case actions through conversational interfaces, streamlining interactions, and reducing manual effort for customer-facing teams.
  • Designed and led the Collaboration Pulse Service, improving internal team engagement, and managing engineering and product teams using a POD-based model.
  • Collaborated with Sales Automation teams to assess and address gaps for transitioning key capabilities to the Constellation, ensuring strategic alignment with Pega's next-gen UI, and improving user experience.
  • Drove the successful delivery of features in low code, case management, and collaboration, converting feedback into customer-centric solutions.
  • Mentored engineering team members, helping them transition to product owner roles.

Senior Engineering Manager

Pegasystems
Hyderabad
07.2013 - 07.2021
  • Led 15-20 members team including architects, managers, software developers, quality leads across multiple feature areas; maintained lowest attrition rate among high performers.
  • Architected full SDLC practices, aligning business needs with robust and scalable systems.
  • Mentored team members through well-defined career paths, resulting in significant internal promotions.
  • Introduced and championed the POD model, which became an organizational best practice for delivery excellence.
  • Collaborated with product leaders to deliver market-ready solutions on-time and within budget.
  • Led the team in transitioning an application to a platform-based product capability.

Senior Software Engineer

Pegasystems
Cambridge
05.2007 - 06.2013
  • Designed and implemented an application conclusion cache, improving Pega application performance dramatically.
  • Contributed to foundational components of the Pega platform, consistently recognized for technical innovation, and an eye for detail.
  • Part of the first team to introduce the Case Management concept into the Pega platform, laying the foundation for a now-core capability.
  • I introduced the collaboration concept, Pega Social, which I continue to own and evolve to this day.

Volunteer Architect (Part time)

M/S Kanayo Lala
Acton
11.2002 - 03.2005
  • Contributed to design detailing and construction planning for small commercial and residential projects.
  • Developed architectural presentations and supported site layout design.

Architect (Full time)

The Firm
Khan Market
04.1998 - 04.1999
  • Led design and working drawing efforts for residential and commercial projects.
  • Managed client interactions, conducted site visits, created brochures and presentation materials.
  • Supported construction coordination, produced detailed architectural drawings, and supervised interns.
  • Worked on design development, construction site coordination, and production of detailed drawings.

Junior Architect

Sukalpa Architects Pvt. Ltd.
Mayur Vihar
01.1998 - 03.1998
  • Assisted in the creation of architectural drawings, on-site supervision, and documentation for multiple ongoing projects.

Junior Architect

Bali Benjamin & Associates
Haus Khas
06.1997 - 12.1997
  • Assisted in the creation of architectural drawings, on-site supervision, and documentation for multiple ongoing projects.

Education

Master of Science - Computer Science

Worcester Polytechnic Institute
Worcester, MA, USA
04-2007

Bachelor of Architecture -

Lucknow College of Architecture
Lucknow, India
05-1997

Skills

  • Java and XML
  • Eclipse IDE
  • Agile methodologies and Scrum
  • Low-code development
  • Case management
  • Leadership and people development
  • Growth and enterprise strategy
  • Team building and mentorship
  • Client engagement and stakeholder management
  • Requirements analysis and influencing
  • Strategic planning and execution excellence

Certification

  • Essentials of Leadership – ISB
  • PRPC Certified Senior System Architect (CSSA) – Pegasystems
  • PRPC Certified System Architect (CSA) – Pegasystems
  • Certified Scrum Master (CSM) – Scrum Alliance
  • Sun Certified Java Programmer – Sun Microsystems
  • Launch into Leadership – ExecOnline
  • Product Management Certificate – Pragmatic Institute

Affiliations

  • Won multiple badminton trophies across all categories over the past eight years
  • Winner of multiple women cricket tournament: known for mentoring new players and devising game strategies tailored to individual strengths
  • Avid gardener, I love collecting seeds during my travels, creating a garden full of personal stories and memories

Timeline

Senior Product Manager, Case Management

Pegasystems
08.2021 - Current

Senior Engineering Manager

Pegasystems
07.2013 - 07.2021

Senior Software Engineer

Pegasystems
05.2007 - 06.2013

Volunteer Architect (Part time)

M/S Kanayo Lala
11.2002 - 03.2005

Architect (Full time)

The Firm
04.1998 - 04.1999

Junior Architect

Sukalpa Architects Pvt. Ltd.
01.1998 - 03.1998

Junior Architect

Bali Benjamin & Associates
06.1997 - 12.1997

Master of Science - Computer Science

Worcester Polytechnic Institute

Bachelor of Architecture -

Lucknow College of Architecture

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Rekha Rani