Rekha Sundavadra

Baroda Global Shared Services Ltd is a wholly owned subsidiary of Bank of Baroda. Currently working at Client site at Bank of Baroda, Head Office. Some of my major Job responsibilities include:

• Reconciliation of Office pool accounts of Bhim Aadhar Pay on daily basis.
• Making credit adjustment entries and initiating chargebacks within TAT defined by NPCI on ARCS portal.
• Co-ordinating with our Bank branches, Merchants and customers for proper submission of Investigation reports along with relevant documents for generation of case ID for fraud chargeback on NPCI portal.
• Acting as Level 1 support for miscellaneous complaints raised by the merchants and customers.
• Maintaining record of Merchant onboarding on daily basis along with their demographic details for monthly reporting to MEITY.
• Maintaining count and amount of transactions on daily basis and other operational data for regulatory reporting and analyzing the technical declines and business declines for any unusual spurt in transactions.
• Optimized reconciliation process by using Macros in MS Excel to easily identify the data for further processing.
• Was responsible for Reconciliation of payment products (IMPS/UPI/Internet Banking) etc..
  After working here i have developed deep understanding of dispute handling, chargebacks, filing process, effect of non- compliance leading to penalties, Invoicing, GST Fillings and prioritizing work as per client satisfaction.
• Gained knowledge about various Digital Banking products like Mobile Banking, Internet banking, UPI, IMPS, Tab Banking, NEFT, RTGS etc..

• Assisted with preparation of monthly financial statements.
• Prepared bank reconciliations on a monthly basis to identify potential discrepancies between company records and bank statements.
• Reconciled month-end totals for timely and accurate reporting of financial information.
• Maintaining Employees personal and official details along with their work schedule.
• Junior accountant related work like creation and maintenance of Purchase bills, sales bills, E-way Bills etc..
• Filing of records, Reconciliation of Bank Account, GST filing and its reconciliation, sending payment reminder mails etc..