Rekhashree M

Responsibilities:

• Design, develop, and optimize prompts for AI-driven conversational agents.
• Collaborate with cross-functional teams to understand user requirements and translate them into effective prompts.
• Conduct thorough testing and iterative refinement of prompts to ensure high accuracy and relevance.
• Analyze and interpret data to identify patterns and improve prompt performance.
• Stay updated with the latest advancements in AI, natural language processing, and conversational AI technologies.
• Implement best practices for prompt engineering to enhance user experience and satisfaction.
• Document prompt engineering processes and maintain comprehensive records of prompt versions and modifications.

• Reviewed job descriptions and updated them as needed according to changing business needs.
• Conducted employee onboarding process, orientations, and exit interviews.
• Provided guidance to managers on employee relations issues.
• Responded to inquiries from employees regarding benefits packages.
• Organized staff events such as team building activities, holiday parties.
• Managed recruitment processes, including job postings and interviews.
• Established and maintained trusted relationships around organization to optimize business and employee experience.
• Developed and documented HR procedures to refine processes and drive compliance with policies.
• Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
• Assisted with budget preparation for HR-related expenses, including training, benefits, and employee programs.
• Managed employee separation processes, including exit interviews and termination paperwork, ensuring a smooth transition.

• Maintained accurate records of all recruiting activities within applicant tracking system.
• Consulted with hiring teams on effective interviewing techniques when selecting candidates.
• Conducted interviews with potential candidates, evaluated their qualifications and made hiring decisions.
• Developed and implemented recruiting plans to meet staffing goals.
• Coordinated onboarding process for new hires, including orientation and benefits enrollment.
• Collaborated with department managers to identify recruitment needs and develop job postings.
• Performed reference checks on finalist candidates prior to extending offers of employment.
• Source qualified candidates through online job boards, social media networks, referrals.
• Developed and implemented recruiting strategies to attract qualified candidates.
• Explained job duties, compensation and benefits to potential candidates.
• Reviewed resumes and applications to determine which candidates met the position criteria.

• Maintained accurate records of all recruiting activities within applicant tracking system.
• Consulted with hiring teams on effective interviewing techniques when selecting candidates.
• Conducted interviews with potential candidates, evaluated their qualifications and made hiring decisions.

• Ensured compliance with company policies and procedures related to operations.
• Responded promptly to customer inquiries via phone or email.
• Responded promptly to customer emails and phone calls regarding account information.
• Provided technical assistance to customers with regards to product use or troubleshooting.