REKHRAM SAHU
GUNDERDEHI
Summary
Dynamic professional with a proven track record at AXIS BANK, excelling in customer service and relationship management. Skilled in problem-solving and promotional planning, I successfully trained staff and executed marketing initiatives, enhancing customer satisfaction and driving brand awareness. Committed to delivering exceptional results in fast-paced environments.
Overview
7
7
years of professional experience
4029
4029
years of post-secondary education
Work History
Assistant Manager
AXIS BANK
Gunderdehi
03.2021 - Current
- Assisted customers with account inquiries and resolved issues efficiently.
- Trained new staff on bank policies and customer service protocols.
- Coordinated marketing initiatives to promote financial products and services.
- Managed customer service inquiries and complaints in a timely manner.
Sales Executive
SBI CREDIT CARD
Bhilai
05.2019 - 01.2021
- Analyzed market trends to identify potential opportunities for credit card offerings.
- Executed promotional campaigns to increase brand awareness and attract new clients.
Education
Master of Science - Mathematics
Hemchand Yadav University Durg
11.2015 - 06.2018
Bachelor of Science - Mathematics
Pt Ravishankar Shukla University Raipur
08.2013 - 07.2015
NCVT DELHI - Computer Operator And Programming Assistant
INDUSTRIAL TRAINING INSTITUTE
07.2013 - 08.2014
Chhattisgarh Board of Secondary Education 12th(Mathematics)
Chhattisgarh Board of Secondary Education 10th
Skills
- Customer services
- Customer relationship management
- Problem solving
- Attention to detail
- Critical thinking
- Customer service and satisfaction
- Promotional planning
- Performance evaluation
Accomplishments
- MDRT Experience Certificate 2025 Qualified
- March to Glory Cluster Campaign Qualified
- All Target Monthly Achievement
Languages
Hindi
First Language
English
Beginner (A1)
A1
Affiliations
- Daily Market Activity
- Every day Customer Meeting
My thoughts
- I am able to work well both in a team environment as well as using own initiative.
Timeline
Assistant Manager
AXIS BANK
03.2021 - Current
Sales Executive
SBI CREDIT CARD
05.2019 - 01.2021
Master of Science - Mathematics
Hemchand Yadav University Durg
11.2015 - 06.2018
Bachelor of Science - Mathematics
Pt Ravishankar Shukla University Raipur
08.2013 - 07.2015
NCVT DELHI - Computer Operator And Programming Assistant
INDUSTRIAL TRAINING INSTITUTE
07.2013 - 08.2014
Chhattisgarh Board of Secondary Education 12th(Mathematics)
Chhattisgarh Board of Secondary Education 10th