Highly motivated employee, eager to take on new challenges and utilize customer service and time management skills. Strong work ethic and effective communication skills, with proven ability to perform under pressure.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Serving, Bartending, Managing
Browns Socialhouse
North Vancouver
09.2023 - 01.2026
Ensure kitchen and bar equipment/temperatures are correctly set up
Optimized workflow to improve efficiency during busy shifts
Trained new staff members on proper bartending techniques
Responded efficiently to guest inquiries and complaints in a professional manner.
Managed multi-table sections, delivering attentive and prompt service to each table
Memorized drink recipes to ensure quick and confident service
Hostess
OEB Breakfast
North Vancouver
11.2022 - 09.2023
Ensured cleanliness and organization of dining area, enhancing guest experience.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Coordinated waiting list management, seating all parties promptly to optimize flow.
Collaborated with servers to ensure smooth service operations.
Personal Shopper
Loblaws, City Market
North Vancouver
07.2020 - 07.2022
Collect and put together multiple grocery orders while maintaining great time management
Suggested comparable products to replace out-of-stock items.
Reviewed customer feedback and processed refunds.
Completed closing tasks, such as organizing invoices and sending daily emails regarding sales of the day
Barista
Loblaws, City market
North Vancouver
01.2019 - 03.2020
Prepared and served coffee, espresso drinks, blended coffees and teas.
Operated espresso machines and other brewing equipment
Maintained cleanliness and organization of the coffee station and seating area.
Prepared sandwiches made to order and for ready-to-eat packages
Manager on Duty ( Serving and Bartending Included) at Alto Lakes Golf and Country Club / Outlaw GrillManager on Duty ( Serving and Bartending Included) at Alto Lakes Golf and Country Club / Outlaw Grill