Remika A U
Palakkad kerala
Summary
Dynamic customer support professional with 2.5 years at My Jobz Consultancy, excelling in communication and teamwork. Successfully enhanced service delivery through innovative solutions and efficient handling of inquiries. Proficient in MS Office, I consistently ensured smooth operations while fostering collaboration among diverse teams.
Overview
3
3
Languages
2
2
years of professional experience
Work History
Front Office / Customer Support
My Jobz Consultancy
Palakkad
10.2024 - Current
- Delivered 2.5 years of customer service support, assisting clients with inquiries and issues.
- Handling customer enquiries, phone calls, front office coordination, and providing support to ensure smooth daily operations.
- Collaborated with diverse coworkers to achieve goals and resolve product and service-related challenges.
- Proposed innovative ideas and solutions that improved team collaboration and service delivery.
- Completed day-to-day duties accurately and efficiently.
Education
Plus Two - Commerce
M E T Higher Secondary School
ManarkkadSkills
- Customer service
- Communication Skills
- Team Work
- Conflict resolution
- Time Management
- Computer Knowledge (MS Office)
- Basic Typing
Languages
- Title: FRONT OFFICE / CUSTOMER SUPPORT
- Date of Birth: 1997-04-29
- Gender: Female
- Nationality: Indian
- Religion: Hindu
DECLARATION
- Malayalam, English, Tamil
PERSONAL INFORMATION
- Malayalam, English, Tamil
Personal Information
- Malayalam, English, Tamil
Languages
English
Advanced
C1
Malayalam
Proficient
C2
Tamil
Proficient
C2
Timeline
Front Office / Customer Support
My Jobz Consultancy
10.2024 - Current
Plus Two - Commerce
M E T Higher Secondary School