REMYA MOHANAN PILLAI
Sales Manager
Hyderabad,TG
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in
identifying customer needs, providing tailored solutions, and closing deals effectively. Proficient in strategic planning,
customer relationship management, team leadership, and skilled in driving successful negotiations. Strong team player
with a proactive approach and a dedication to achieving targets.
Overview
13
13
years of professional experience
Work History
Sr. Manager
Netxcell Limited
Hyderabad
11.2024 - Current
- Sales & Marketing
- Drive client acquisition by identifying, engaging, and securing new logos across SMB and
- Enterprise segments for messaging solutions, including Business SMS, WhatsApp Business
- APIs, RCS, Chatbots, and Live Agent platforms
- Drive revenue growth and implement strategies to expand market presence
- Provide insights to enhance platform development based on industry expertise
- Build and lead a high-performing sales team, ensuring consistent target achievement
- Strengthen client relationships to boost satisfaction, retention, and upsell opportunities
- Analyze market trends and competitor activities to identify growth opportunities
- Report sales performance metrics to leadership and ensure alignment with organizational goals.
Experience / Customer Success Specialist
Cisco Commerce, India Private Limited
Hyderabad
06.2023 - 10.2024
- Specialized in delivering advanced messaging solutions, including Business SMS, WhatsApp
- Business API's, and two-way communication channels for SMBs & Enterprise clients
- Manage channel partners (Call centers) to ensure sales target achievement and oversee their performance to meet KPIs
- Provide leadership, training, and feedback to partner teams, guiding them to achieve revenue goals and sales objectives
- Serve as a liaison between Channel partners and internal departments, ensuring smooth operations and communication
- Deliver in-depth performance reports to senior management with actionable insights
- Handling entire sales cycle, from onboarding new clients to managing existing accounts, ensuring high levels of client retention and upselling new solutions and thereby driving growth & revenue.
Virtual Sales Specialist
Cisco Commerce, India Private Limited
Hyderabad
09.2021 - 05.2023
- Built strong relationships with key channel partners to drive growth and revenue
- Managed call centers as sales partners, overseeing their performance, providing training, and ensuring they meet KPIs and sales objectives
- Handled the entire sales cycle, from onboarding clients to retention and upselling new solutions
- Delivered individual and team sales success by focusing on solutions like SMS, WhatsApp, and two-way communication tools
- Reporting to senior management on the performance of partner teams along with actionable insights.
Assistant Manager
IMImobile, Cisco Webex
Hyderabad
05.2018 - 08.2021
- Assessed client needs and delivered customized solutions to meet specific business requirements
- Handled the end-to-end sales process, including prospecting, follow-ups, negotiation and closures
- Drove individual sales by identifying new market opportunities and presenting business messaging solutions
- Ensured customer satisfaction and retention through prompt resolution of escalations
- Consistently met and exceeded sales targets by engaging with key stakeholders and decision makers
- Kept abreast of emerging trends and technologies in the business messaging landscape, guiding clients through industry changes with cutting-edge solutions.
Senior Account Manager
Monster.com India
Hyderabad
03.2017 - 04.2018
- Delivered end-to-end online recruitment solutions to corporate clients through effective telesales strategies
- Built and maintained a database of qualified leads through referrals, telephone canvassing, cold calling, email outreach, and networking efforts
- Developed and nurtured strong relationships with key decision-makers and influencers, tracking progress in Salesforce CRM to ensure seamless follow-ups
- Built strong rapport with customer accounts, ensured timely service and support, leading to high client retention and increased upsell opportunities
- Led sales management initiatives to drive both volume and value, consistently meeting revenue targets.
Business Development Manager
Fortune 5 Solutions
Hyderabad
11.2015 - 11.2016
- Acquired new clients by establishing relationships with decision-makers in universities and colleges through cold calling, networking, and referrals, while securing educational fair sponsorships and stall placements
- Provided business support to clients and led a team of BDO’s and Tele-callers, ensuring achievement of company targets through effective mentoring and guidance.
Business Development Officer
Polinsys immigration, Consultants Pvt. Ltd
Kochi, IN
05.2012 - 04.2015
- Managed international operations, working closely with Canadian branches to expand the client database and drive registrations and revenue for Temporary Resident Visas
- Led overseas marketing initiatives, negotiating sponsorships with institutions in Canada, while advising and guiding clients on migration opportunities.
Education
MBA - International Business
Griffith College, Nottingham Trent University
01.2010
BBA - undefined
Ettumanoorappan College, Mahatma Gandhi University
01.2006
Skills
- Sales & Business Development
- SAAS Sales
- Channel Partner Management
- Client Acquisition, Retention & Growth
- Revenue Target Achievement
- Team Leadership & Training
- Key Accounts Management
- B2B & Corporate Sales
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Tamil
Elementary (A2)
Timeline
Sr. Manager
Netxcell Limited
11.2024 - Current
Experience / Customer Success Specialist
Cisco Commerce, India Private Limited
06.2023 - 10.2024
Virtual Sales Specialist
Cisco Commerce, India Private Limited
09.2021 - 05.2023
Assistant Manager
IMImobile, Cisco Webex
05.2018 - 08.2021
Senior Account Manager
Monster.com India
03.2017 - 04.2018
Business Development Manager
Fortune 5 Solutions
11.2015 - 11.2016
Business Development Officer
Polinsys immigration, Consultants Pvt. Ltd
05.2012 - 04.2015
MBA - International Business
Griffith College, Nottingham Trent University
BBA - undefined
Ettumanoorappan College, Mahatma Gandhi University
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