Proactive Shift Supervisor with a strong track record in staff management and employee training. Known for implementing process improvements that drive efficiency and elevate customer service standards in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Online Grocery Associate
Walmart
02.2025 - Current
Assisted customers with online grocery orders, ensuring accuracy and timely fulfillment.
Operated inventory management systems to track stock levels and product availability.
Collaborated with team members to optimize order picking processes for efficiency.
Maintained cleanliness and organization in the grocery area to enhance customer experience.
Resolved customer inquiries regarding product selection and order status promptly.
Shift Supervisor/Barista Trainer
Starbucks
03.2022 - 02.2025
Supervised daily operations to ensure exceptional customer service and product quality.
Managed inventory levels, reducing waste through effective stock rotation practices.
Trained new employees and delegated daily tasks and responsibilities.
Implemented process improvements that enhanced efficiency during peak business hours.