Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ren Marsh

Fort Wayne

Summary

Proactive Shift Supervisor with a strong track record in staff management and employee training. Known for implementing process improvements that drive efficiency and elevate customer service standards in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Online Grocery Associate

Walmart
02.2025 - Current
  • Assisted customers with online grocery orders, ensuring accuracy and timely fulfillment.
  • Operated inventory management systems to track stock levels and product availability.
  • Collaborated with team members to optimize order picking processes for efficiency.
  • Maintained cleanliness and organization in the grocery area to enhance customer experience.
  • Resolved customer inquiries regarding product selection and order status promptly.

Shift Supervisor/Barista Trainer

Starbucks
03.2022 - 02.2025
  • Supervised daily operations to ensure exceptional customer service and product quality.
  • Managed inventory levels, reducing waste through effective stock rotation practices.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Implemented process improvements that enhanced efficiency during peak business hours.
  • Resolved customer complaints promptly, improving overall satisfaction scores.

Education

High School Diploma -

Insight School of Indiana
Indianapolis
06-2022

Skills

  • Customer engagement
  • Flexible scheduling
  • Order accuracy
  • Complaint resolution
  • POS system operation
  • Customer service
  • Cash handling
  • Employee training
  • Staff management
  • Schedule management

Timeline

Online Grocery Associate

Walmart
02.2025 - Current

Shift Supervisor/Barista Trainer

Starbucks
03.2022 - 02.2025

High School Diploma -

Insight School of Indiana
Ren Marsh