Renee Coffinger
South Bend
Summary
Dynamic Store Manager with extensive experience at Walgreens, excelling in customer service and team leadership. Proven track record in optimizing inventory management and implementing successful promotional strategies, resulting in increased sales. Skilled in training and mentoring staff, fostering a collaborative environment that enhances employee performance and customer satisfaction.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Store Manager
Walgreens
04.2005 - Current
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory control processes, optimizing stock levels to meet customer demand.
- Trained and mentored team members, fostering a collaborative and productive work environment.
- Implemented promotional strategies to increase sales and enhance customer experience.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Developed schedules and delegated tasks to maximize staff efficiency during peak hours.
- Resolved customer complaints promptly, improving overall satisfaction ratings in-store.
- Coordinated with vendors for timely product delivery and maintained strong supplier relationships.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Education
High School Diploma - General
Fontana High School
Fontana, CA01.1985
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Team leadership
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
- Employee training
Certification
Indiana Pharmacy Technician License
National Board of Pharmacy PTCB Certification
Timeline
Store Manager
Walgreens
04.2005 - Current
High School Diploma - General
Fontana High School