Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Small Business Co-Owner
Crete Garden Center & Nursery
05.2015 - Current
Trained and motivated employees to perform daily business functions.
Consulted with customers to assess needs and propose optimal solutions.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Managed purchasing, sales, marketing and customer account operations efficiently.
Independent Insurance Adjuster
NIA Claims
01.2010 - 05.2015
Investigated and assessed damage to property and reviewed property damage estimates.
Visited customer locations to evaluate damage and provided cost estimates for remediation.
Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
Education
EKG Technician
Purdue University
Hammond
08-2008
Skills
Vendor relationship management
Customer service
Purchasing and planning
Sales planning
Staff hiring
Industry trend tracking
Operations management
Timeline
Small Business Co-Owner
Crete Garden Center & Nursery
05.2015 - Current
Independent Insurance Adjuster
NIA Claims
01.2010 - 05.2015
EKG Technician
Purdue University
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