Reneesh Parammel
Practice Lead Cloud & IT|Presales|Delivery And Operations
Kochi
Summary
With over 13 years in IT and Cloud domains, my career is defined by a deep commitment to managing and delivering complex cloud solutions along with special focus on IT operations. Expert in strategizing cloud & ICT services to align with corporate objectives, I excel in driving market expansion and meeting diverse customer needs across various verticals. My experience encompasses developing strategies, managing partner relationships, and overseeing services delivery for optimal profitability and strategic alignment. Skilled in fostering innovation, collaboration, and compliance in for ICT & Cloud services, I aim to empower organizations to maximize performance and achieve their strategic goals with advanced technologies
Overview
12
12
years of professional experience
4
4
years of post-secondary education
6
6
Certificates
3
3
Languages
Work History
Senior Manager Cloud Services & IT
Turing (On Contract)
05.2022 - 12.2023
- Spearheading Market Expansion and Customization of Cloud Solutions: Successfully led market expansion initiatives across various sectors, demonstrating expertise in customizing cloud solutions to meet diverse client needs. This involved optimizing cloud resources and infrastructure, particularly relevant to the sectors.
- Managing Partners/Resources and Enhancing Service Quality: Managed key cloud/IT partners and resources, focusing on enhancing service quality and reliability. Established strong relationships and ensured compliance, preparing me to manage technology vendors and service providers effectively in various environments
- Oversaw Program Management and Deal Alignment: Directed program management activities, ensuring alignment with sales and business operations objectives. This included responsibility for system and network reliability, laying the groundwork for ensuring IT run SLAs in a high-stakes settings.
- Developing Services Support and Continuous Improvement Initiatives: Developed and refined services support materials, using insights for continuous improvement. This experience is directly applicable to developing policies, procedures, and processes to enhance IT operations efficiency and productivity.
- Robust Team Management and Staff Development: Led team management efforts, aligning activities with business goals and fostering staff development through performance management and training. My approach to team leadership will be instrumental in building and leading a high-performing IT operations team.
- Technical Expertise and Business Acumen in Pre-Sales: Merged technical expertise with business acumen in pre-sales activities, leading design and proposal processes for cloud solutions. This involved responding to RFPs and RFIs, ensuring alignment with technical and strategic client requirements.
- Market Trend Analysis and Technical Leadership: Fostered service excellence and business growth through continuous market trend analysis and technical leadership. This skill is critical for evaluating emerging technologies for potential integration and optimizing IT costs while ensuring value.
- IT Service Management and ITIL Practices: Applied ITIL practices in current roles, focusing on improving service delivery and managing service level agreements (SLAs). This was vital for meeting IT run SLAs and ensuring IT service quality in the new role.
- Disaster Recovery Planning and IT Security Measures: Involved in disaster recovery planning and execution, minimizing downtime and data loss, and ensuring compliance with data protection regulations. This aligns with the responsibilities of overseeing IT security measures.
- Vendor and Stakeholder Management: Demonstrated proficiency in managing relationships with various stakeholders, including cloud service providers, positioning me as the ideal point of contact for interactions with various Cloud and other key partners in the for industry verticals.
Associate Practice Director (Cloud and IT)
Advaiya Solutions
05.2021 - 05.2022
- Global Leadership and Strategic Alignment: Led the Cloud team across the US and India, focusing on pre-sales, delivery, and IT Managed services operational efficiency, demonstrating my ability to manage technical delivery teams and align solutions with corporate goals for market expansion. This reflects my capability to lead Technology function across multiple regions, ensuring sustainable and efficient technology delivery.
- Customized Solutions for diverse Market Segments: Excelled in tailoring cloud and Managed services solutions to diverse market segments and managing customer cloud & IT infrastructures, showcasing my skill in driving the development and execution of technology strategies that meet specific client needs, resonating with the responsibilities of delivering key transformation initiatives.
- Effective Communication and Client Engagement: Leveraged storytelling skills in technical presentations and webinars, making complex concepts accessible and compelling, significantly enhancing our RFP and RFI responses. This experience underlines my ability to act as a primary relationship manager between Group Technology and business areas, ensuring technology strategies are supported and clearly communicated.
- Cross-Functional Collaboration: Fostered collaboration with Sales, Business Operations, and other departments to ensure effective services implementation, demonstrating my proficiency in coordinating cross-functional teams for the efficient execution of technology projects, operational excellence and strategic collaboration.
- Workforce Development and High-Performance Culture: Committed to workforce development with a focus on training and retention strategies, building a high-performing team aligned with our business objectives. This aligns with the role's emphasis on promoting a high-performance culture that enables a diverse workforce to reach its full potential.
- Continuous Improvement and Market Competitiveness: Drove continuous improvement initiatives and stayed abreast of market trends, maintaining the competitiveness and success of our cloud services. This showcases my continuous analysis of market trends to drive innovation in services, providing technical leadership and strategic direction for business growth and technological advancement.
- Strategic Execution in a Dynamic Environment: My experiences have honed my skills in customer engagement, program management, and strategic execution, making me well-prepared for roles demanding a blend of technical expertise, storytelling, and operational excellence, essential for leading a Technology function.
Manager Cloud and IT Managed Services
Saturn Middle East (On Contract)
03.2020 - 03.2021
- Architecture and Compliance Design: Spearheaded the delivery of projects with public cloud and managed service providers, crafting architectures that not only met business objectives but also adhered to compliance standards.
- Project Lifecycle Management: Oversaw the full project lifecycle, from inception to completion, ensuring each phase aligned with client goals and was executed flawlessly.
- Strategic Cloud and IT services Advisory: Provided strategic guidance on Cloud & IT practices, streamlining project delivery and ensuring key milestones were met with efficiency.
- Agile and Stakeholder Engagement: Coordinated project timelines and actively participated in Scrum meetings, leveraging agile methodologies to enhance project agility and stakeholder engagement. My role emphasized agile expertise and the ability to manage stakeholder expectations, ensuring projects remained on track and aligned with business goals.
- Security and Governance: Implemented cutting-edge practices in security and governance to establish secure and compliant environments. My focus on security protocols and compliance standards underscored my commitment to safeguarding operations and data integrity.
- Infrastructure Automation with IaC: Led the adoption of Infrastructure as Code (IaC) practices, significantly enhancing the automation, scalability, and management of cloud resources. This initiative highlighted my proficiency in leveraging modern cloud technologies to achieve operational excellence and scalability.
- Leadership in Continuous Improvement and Innovation: Fostered a culture of continuous improvement and innovation within the cloud and IT managed service teams, nurturing team development and driving technological innovation.
- Team Development and Up-skilling: Conducted regular training sessions and workshops focused on up-skilling and sharing knowledge on the latest technologies and practices. This emphasized my dedication to team growth and the continuous enhancement of technical expertise.
- Cross-Functional Collaboration: Worked closely with cross-functional teams to seamlessly integrate various solutions with existing enterprise systems and workflows, aligning technology initiatives with overarching business strategies.
- Disaster Recovery Planning and Execution: Played a pivotal role in disaster recovery planning, ensuring the high availability and resilience of cloud infrastructure. My contributions led to designing robust disaster recovery strategies to maintain uninterrupted services to our customers
Manager ( ICT Delivery & Pre-Sales)
Du
06.2017 - 03.2020
- Customer and Stakeholder Engagement: Actively interfaced with customers and stakeholders, ensuring ICT services objectives were perfectly aligned with their requirements. Demonstrated adeptness in translating strategic goals into actionable solutions, enhancing client relationships and service satisfaction.
- Program Management and Consulting Leadership: Managed a broad spectrum of programs, delivered consulting services, and steered architectural initiatives across various market segments.
- Customer Experience and Engagement Innovation: Led the experience center initiatives for Du at Gitex & the customer experience center, significantly enhancing customer engagement and experience. Showcased leadership in utilizing interactive platforms to elevate brand visibility and engagement.
- Solution Development and Expertise: Crafted tailored customer proposals, serving as both Solution Responsible and Subject Matter Expert, to expand the ICT services portfolio. My ability to develop strategic solutions that resonate with client needs and market trends helped us develop various services like Blockchain, IoT, Cloud and Co-hosting
- Innovation and Brand Visibility: Played a crucial role in presenting innovative projects, significantly boosting customer engagement and brand visibility. Demonstrated creativity and strategic thinking in leveraging technology to enhance brand perception and client interaction.
- Solutions Architecture: Led the design and development of scalable and compliant ICT solutions, meeting precise customer-specific needs and compliance standards emphasizing my expertise in architecture and my commitment to delivering solutions that balance innovation with regulatory adherence.
- Effective Communication of Complex Concepts: Excelled in communicating complex concepts to diverse audiences, thereby enhancing understanding and client satisfaction. My exceptional communication skills, made sophisticated technologies and concepts understandable to all stakeholders.
- Strategic Contributions to RFPs and RFIs: Played a vital role in the response team for RFPs and RFIs, crafting detailed and strategic solutions that met client requirements. This experience showcases my strategic approach to business development and my ability to contribute valuable insights to competitive proposals.
Lead Consultant
Wipro Technologies(On Contract)
10.2016 - 06.2017
- Designed and presented on-premise and hybrid cloud solutions, focusing on private/public cloud architectures.
- Configured solutions, created Proof of Concepts (PoCs), and led deployments on Azure and OpenStack.
- Collaborated with partners and vendors for comprehensive solution builds, deploying multi-site Red Hat OpenStack in UAE and KSA.
- Spearheaded the design and development of Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) solutions, enhancing cloud capabilities.
- Actively involved in client consultations to understand business needs and tailor cloud solutions accordingly.
- Led technical teams in the deployment of cloud solutions, ensuring adherence to best practices and client specifications.
- Provided expert guidance on cloud security and compliance, ensuring robust and secure cloud environments.
- Managed end-to-end project delivery, from initial concept to successful implementation and post-deployment support.
- Conducted in-depth market research to stay ahead of cloud technology trends, applying this knowledge to innovate and improve service offerings.
- Fostered strong relationships with key stakeholders, ensuring alignment of cloud projects with broader business goals.
Senior Cloud Consultant
Ericsson
11.2014 - 10.2016
- Migrating workloads into cloud, tweaking and customizing cloud services provisioning, cloud tenant management etc
- Low-Level Design Documents, as built and SOP
- Designing and Developing IaaS and PaaS solutions
- Developing Ansible playbooks, heat orchestration templates and python scripts for automation, software deployment, configuration management and for CI/CD.
Infrastructure Architect
Volvo
02.2013 - 11.2014
- Led a multidisciplinary team in the successful migration of applications and data to cloud platforms, focusing on IaaS, PaaS, and SaaS solutions.
- Collaborated with architects for strategic project design and planning, ensuring alignment with organizational goals and technical requirements.
- Translated complex business needs into practical cloud infrastructure designs, optimizing for efficiency and scalability.
- Developed and implemented solutions focusing on self-service capabilities, and integrating metering and billing systems.
- Ensured seamless integration of solutions with existing enterprise systems, maintaining operational continuity and efficiency.
- Stayed updated with latest technologies and industry trends, applying insights to continually enhance infrastructure and services.
Technical Support
BMC Software
08.2011 - 02.2013
- L2 and L3 technical support for BMC CLM
- Work on defects, issues reported by customer.
- Handled over 10 t0 15 issues per day
- Led the junior team members and mentored them
Education
Bachelor of Computer Applications - Computer Science And Programming
Manonmaniam Sundaranar University
Tamil Nadu 08.2007 - 11.2011
Skills
Cloud and IT Services
undefinedCertification
AZ-303 Microsoft Azure Architect Technologies
Timeline
Senior Manager Cloud Services & IT
Turing (On Contract)
05.2022 - 12.2023
Certified Scrum Master (Scrum Alliance)
02-2022
ITIL V2
05-2021
Associate Practice Director (Cloud and IT)
Advaiya Solutions
05.2021 - 05.2022
AZ-303 Microsoft Azure Architect Technologies
01-2021
Manager Cloud and IT Managed Services
Saturn Middle East (On Contract)
03.2020 - 03.2021
Manager ( ICT Delivery & Pre-Sales)
Du
06.2017 - 03.2020
Lead Consultant
Wipro Technologies(On Contract)
10.2016 - 06.2017
Senior Cloud Consultant
Ericsson
11.2014 - 10.2016
Redhat Certified Openstack Administrator
07-2014
Red Hat Certified Virtualization Administrator
07-2014
BMC Certified Professional for BMC CLM
10-2013
Infrastructure Architect
Volvo
02.2013 - 11.2014
Technical Support
BMC Software
08.2011 - 02.2013
Bachelor of Computer Applications - Computer Science And Programming
Manonmaniam Sundaranar University
08.2007 - 11.2011
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