A logistics and warehouse management professional with strong communication and interpersonal skills coupled with 10+ years of significant work experience in the supply chain and freight forwarding industries.
Overview
6
6
years of professional experience
Work History
Warehouse Manager
K12 Techno Services Pvt Ltd.
01.2018 - 08.2022
Successfully led a team of 75 professionals, overseeing and optimizing all aspects of warehouse operations for a B2B sales organization specializing in educational books for schools
Developed and executed strategic plans for manpower allocation, ensuring optimal staffing levels for both inbound and outbound logistics increasing efficiency
Spearheaded the planning and implementation of flexible shift schedules during peak periods, effectively optimizing workforce productivity and maintaining high service levels
Successfully on boarded new manpower vendors, strategically reducing costs associated with contract workers while maintaining high operational standards
Implemented innovative processes to enhance warehouse standards and overall efficiency, resulting in streamlined operations and improved order fulfillment
Led the reworking of the existing warehouse space, maximizing storage capacity and enabling accommodation of a higher volume of stocks
Achieved a 30% improvement in overall warehouse efficiency through strategic manpower planning and process enhancements
Reduced labor costs by 25% through successful vendor negotiations and onboarding initiatives
Increased warehouse storage capacity by 50% through the reworking of existing space, optimizing stock levels.
Team Lead - Logistics
Tablez Food Company Pvt Ltd.
12.2016 - 01.2022
Leading a team of 35 people to run the warehouse operations of the organization dealing mainly with retail, Toys & food products
Planning & coordinating all the activities in the warehouse including the tracking and monitoring of productivity and performance indicators of the warehousing team
Conducting weekly reviews of the warehousing activities and rectifying the errors in the current processes
Acting as a liaison and the single point of contact between the warehousing department and the senior management of the organization
Monitoring sales and transfer orders to ensure that they are being recorded in a timely manner
Maximizing efficiency by removing safety hazards and debris from work areas
Conducting random inventory checks to ensure that there no pending activities in the warehouse
Managing and functioning as an expeditor for the storage and logistics of external products in the company's customs bonded warehouses
Handling the imports for a range of retail products, F&B products and coordinating with the overseas vendors
Acting as an intermediary between the customs clearance agents to ensure that the appropriate documentation is in place
Notifying the senior management on the status of imported consignments and fixtures
Planning and directing the daily operations and managed to reduce costs by 40%
Handling inter and intra state transportation
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time
Increased warehouse outward productivity by 50% through EAN consolidation
Created and maintained professional relationships with vendors
Key accounts managed: ToysRUs/BabiesRUs (American Toy Retailer), Springfield & Womensecret (Spanish Apparel Brands), Oshkosh & Carters (American Kids Wear), Yoyoso (Chinese Fast Fashion Leisure Brand), Go Sport (French Sports Retailer), Cold Stone Creamery (American Ice cream Creamery) & Galito's (South African Flame Grilled Chicken Restaurant).
Logistics Coordinator
Safeway Cargo
Managed the land freight forwarding activities to all the GCC countries and the air and sea imports from Europe and Asia
Acted as the main administrative point of contact between the senior executives and the internal/external clients
Coordinated with overseas agents, local shipping lines, port authorities, customs agents and transport companies for requesting quotations
Coordinated with the clients to send them the quotations received, followed up on booking confirmations and regularly updated the customers till the products were delivered
Coordinated with the customs agents and the other designated authorities for the timely clearing of shipments
Was responsible for the delivery of delicate shipments such as machine spare parts, electrical and instrumentation equipment
Arranged for dedicated trucks based on the nature of shipments to be transported
Followed up with the drivers and guided them to ensure the smooth delivery of shipments
Maintained and updated the records to track the status of shipments
Ensured that the transported packages adhered to the federal shipping guidelines
Generated invoices as per the pricing guidelines given by the sales and customer care teams or according to the quotations given by external vendors
Maintained the sales logs and records of the monthly and quarterly orders.
Activity In-charge
Parekh Integrated Services
Supervised the daily activities and handled the cold chain management of glucose testing equipment
Maintained regular communication with the client's head office to ensure the timely delivery of the temperature-controlled medical diagnostic products
Maintained the ISO documentation for the products and handled the recording of the various forms including the Inter State & Intra State stock transfer forms like Form15, Form 8F etc
Recorded all the necessary documentation for regular audits
Monitored the calibration and maintenance of the equipment stored in the warehouse facility
Ensured that the warehouse staff were in compliance with the 5S (Sort, Set in Order, Shine, Standardize and Sustain) policy of the organization
Recorded and ensured the timely resolution of customer complaints
Updated the deliveries systematically in the warehouse SAP tool
Completed the Order Processing, Invoice Generation, Credit and debit note billing on the SAP ERP
Tracked and recorded the temperatures inside the warehouse as per the standards provided by the Roche Diagnostics Quality team
Created daily and monthly reports for the senior management including KPI Dashboards, DPR, MIS Reports, Spare part dispatch reports, Temperature reports.
Warehouse Executive
DHL Supply Chain India Pvt. Ltd.
Was in charge of the IBM India shipments and handled the invoicing, inward & outward logistics of spare parts within the state of Kerala and the transfer of stock to various IBM locations throughout India
Presented monthly reports such as the KPI Dashboards to the senior management teams
Coordinated troubleshooting support for warehouse personnel
Prepared functional and technical documentation data for warehouses.
Logistics Executive
Falcon CFS
Supervised the receipt, storage, stuffing & De-stuffing and delivery of cargo shipments
Coordinated and controlled the operations at the scrap yards and ensured the recording of all the shipment transactions
Built exceptional rapport with suppliers and transportation companies to create seamless operations
Oversaw supply chain operations, including vendor pricing, inventory management and stock distribution.