Renjith T K

April 2025 – till date

Automation & AI Delivery - Global • DXC Technology

· End-to-End Automation Strategy: Own and drive global automation initiatives across DXC, ensuring alignment with business objectives and operational excellence.

· RPA Team Leadership: Oversee the Robotic Process Automation (RPA) Team, managing delivery, governance, and scaling of RPA solutions to optimize processes.

· Application Performance Management: Lead the Application Performance Management (APM) Team, ensuring proactive monitoring, performance optimization, and reliability of enterprise applications.

· AI Solutions Delivery: Manage AI-focused teams, including generative and Agentic AI, to deliver advanced AI-driven solutions for predictive analytics, intelligent automation, and cognitive services.

· Automation Platform & Innovation: Guide the Automation Team in implementing cutting-edge tools, frameworks, and platforms, fostering innovation and continuous improvement across global delivery.

Aug 2023 – April 2025

Delivery Manager - Global • DXC Technology

Role

· Managing end-to-end delivery of application development, modernization and daily operations of 300+ business critical applications & 30+ non-critical applications for a large European Manufacturing Client with operations globally across 43 countries.

· Enabling delivery to reduce their Operational cost by “Eliminate, Automate and Accelerate” ticket resolutions through Automation & AI.

· Managing Global Innovation and Delivery Center in India.

· Managing Client relationships.

· Managing 30+ employees directly and 119 in total as part of people management.

· Managed services TCV of ~$30M yearly

Responsibilities

· Manage teams delivering development increments and enhancements.

· Manage operations & deliverables as per the contract and SoW across Service Groups for 330+ Applications spread across Globe.

· Manage global teams that are geographically spread across various countries and locations, including both dedicated teams and teams operating in a shared delivery model.

· Client Engagement - Be the face of DXC and frond end the customer for all delivery and operations related issues.

· Manage global partners for the areas where either an entire service is subcontracted, or a certain portion involves vendors and service providers.

· Lead weekly and monthly delivery service review meetings with the customer.

· Review performance for individual capabilities along with the Delivery leads for each of their areas.

· Formulate action plans for areas that do not meet the specified level of service and ensure traction till compliance.

· Formulate action plans with Delivery leads to achieve cost optimization and YoY cost reduction objectives by eliminating wasteful process and introducing automation & AI.

· Implementation of Agile Kanban across various Application Management services.

· Ensure that the reporting is carried out as per the agreement and that the reports are created correctly by the MIS/Service Management team. This includes SLA reports and any other reports for measuring delivery.

· Responsible for performing mid-year & final year rating, hike, and promotion cycles as people manager for 30+ employees directly & 119 in total.

· Contribute to internal audits, Client audits & external audits such as CMMI.

April 2019 – Aug 2023

Application Service Manager - Global • DXC Technology

Roles and Responsibilities

· Lead the global delivery team (20+FTE) located in various regions for a large manufacturing client.

· Responsible for team results, quality & efficiency.

· Responsible for meeting the KPI and SLA Targets.

· Responsible for team delivering Automations through Scripting & RPA

· Work closely with Product owner from client side.

· Trained teams across Kanban & Scrumban Methodologies & implemented Agile delivery.

· Responsible for performing mid-year & final year rating, hike, and promotion cycles as people manager.

· Part of internal & external audits for the client for IT standards.

· Travelled to Mexico to train & stabilize the delivery of regional team.

· Travelled to France to lead implementation of applications in client sites.

· Travelled to France to be part of the SME team including multiple external vendors in devising strategic solutions for the client.

· Managing L1, L2, L3 teams

Feb 2018 – March 2019

Application Regional Lead • DXC Technology

Roles and Responsibilities

· Led the APAC & EMEA regional delivery team.

· Responsible for customer relationships.

· Responsible for delivery of product increments and enhancements.

· Responsible for meeting the SLA set for region.

· Worked closely with regional business from client side, to align delivery as per the expectation.

· Bring in continuous improvements & cost optimizations.

Sep 2014 – Feb 2018

Application Support Engineer – APAC & EMEA • DXC Technology

Roles and Responsibilities

· Part of APAC & EMEA delivery team.

· Responsible for resolving and providing solutions for P1/P2/P3/P4 Situations.

· Worked in shifts.

· Worked closely with regional business from client side.

· Part of the team who initially transitioned the project from Mphasis to HP/HPE/DXC.

· Travelled to Sweden for User orientation and training.

Note: Sep 2014 to Feb 2015 worked as a consultant to HP/HPE/DXC through SAGE IT and from March 2015 joined as a permanent staff in HP/HPE/DXC

Aug 2010 – Aug 2014

Senior Software Engineer • HSBC GLT India

· Worked in banking domain and mainly into Trades related Projects.

· Expertise in analyzing, designing, developing, and leading various projects on AS/400 applications in banking domain.

· Functional knowledge in Trade Finance.

· Strong understanding in LC/DC lifecycle, Standby DCs and Guarantees