Reno Nayagam
Kannanoor
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career with 10 years of experience, including 1 year of managing a team of 11 professionals. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
AON
04.2024 - Current
- Leading and managing a team of 11 professionals, overseeing performance measurement, equity attribution analysis and investment performance reporting to support key stakeholders.
- In charge of team related managerial responsibilities, including performance tracking of each colleague, allocating tasks to each colleague, ensuring balanced workload distribution and timely completion of deliverables.
- Acting as the Investment Consulting department’s Single Point Of Contact (SPOC) for Management Information System (MIS), ensuring all managerial information are captured for effective management and supporting in decision making.
- Conduct regular monthly one on one meetings to provide mentorship, feedback, address concerns and support professional growth.
- Lead onshore calls, ensuring clear communication and acting as liaison between teams, management and stakeholders.
- Track key performance indicators such as internal accuracy score and C-SAT score to measure process efficiency and make decisions accordingly.
- Handle escalations and resolve process related or team related issues.
- Contribute to year end appraisal process, including performance evaluations and compensation discussions.
Investment Lead Associate
AON
11.2021 - 03.2024
- Process lead for all Canada clients, ensuring end to end business processes are completed with efficiency and accuracy.
- Collaborate with cross functional teams to ensure timely and accurate reporting.
- Identify areas of process optimization and implement improvements.
- Driven process improvements, that resulted in annual time savings and improved accuracy.
- Ensured standard operating procedures (SOPs) are updated whenever required and compliance requirements are met.
- Worked on Root Cause Analysis (RCA), when the C-SAT score was less than the minimum required and ensured preventive and corrective actions are followed to avoid future occurrences.
- Guide and support team members in executing daily operations.
- Part of new joiners onboarding committee, responsible for conducting intermediate level excel trainings.
Assistant Manager
HSBC
12.2020 - 11.2021
- Attending service review calls and working collaboratively with on shore team.
- Always kept a tab ensuring the process is always ready for internal/external audit.
- Worked on B-One tool (Bisam), Performing quality checks on attribution reports and signing off to various teams.
- Supporting onshore team with all their ad hoc requirements and queries.
- Troubleshooting return differences by comparing total level Vs securities level data and analyzing portfolio Vs benchmark return.
- Responsible for setting up of new portfolios and resolving issues related to data flow and integration of data in performance application tool.
- Ability to analyze data to identify anomalies or errors to ensure accurate output.
- Performing Factsheet vetting before publishing to stakeholders.
Senior Associate - Operations
BNP Paribas
09.2017 - 12.2020
- Process lead for a team of four members, responsible for producing performance reports, attribution reports and risk reports, through application and excels using various methodologies with effective quality controls.
- Responsible for allocating tasks to all team members along with capacity planning.
- Actively maintain accurate client documentation and procedures, and making sure to deliver all assigned tasks adhering to procedures and SLA's.
- Worked on risk parameters such as volatility, tracking error, information ratio, beta, alpha, R squared, sharpe ratio, sortino ratio and treynor ratio.
- Responsible for monitoring and training new joiners and provide feedback to Manager on team member development.
- Analyzing and investigating into discrepancies, assigning and interacting with the correct department for timely resolutions and solving the problem.
- Responding to performance related requests and creating ad hoc reports.
- Root cause analysis for late service delivery and preparing solutions.
Associate Level 1 - Performance Analyst
BNP Paribas
03.2016 - 08.2017
- Reconciled portfolio asset and cash positions against their custodian.
- Prepared monthly fund performance report.
- Gathered and loaded index data from various internal and external sources.
Associate - Performance Analyst
BNP Paribas
02.2015 - 02.2016
- Prepared composite benchmark reports with accuracy and on-time delivery on a consistent basis.
- Supported installation of new client portfolios and portfolio terminations on multiple performance systems.
Education
MBA - Finance
Karunya University
05-2015
Engineering - ECE
Karunya University
05-2013
Class XII -
Good Shepherd Matric. Hr. Sec. School
03-2009
Skills
- People Management
- Management Information System (MIS)
- Investment Performance and Reporting
- Investment Risk Measurements
- GIPS
- Corporate Actions
- Excel Knowledge
- Basic Power BI
- Critical thinking and decision making
Certification
- NSE Certified Capital Market Professional, NCMP
- Business English Certificate Vantage, Level 1, BEC
Accomplishments
- Quarterly Gold Award, Q3 2022 and Q2 2023
- Quarterly Gold Team Award, Q2 2022, Q4 2023 and Q1 2024
- Champion of the month, October 2017
- Alpha Team Award, Q1 2018
- Spot Award, April 2018
Personal Attributes
- Solution oriented and positive attitude
- Exceptional customer orientation
- Flexible and resilient in a fast moving environment
- Integrity and professionalism
Languages
Tamil
English
Personal Information
- Date of Birth: 04/06/92
- Marital Status: Single
Timeline
Manager
AON
04.2024 - Current
Investment Lead Associate
AON
11.2021 - 03.2024
Assistant Manager
HSBC
12.2020 - 11.2021
Senior Associate - Operations
BNP Paribas
09.2017 - 12.2020
Associate Level 1 - Performance Analyst
BNP Paribas
03.2016 - 08.2017
Associate - Performance Analyst
BNP Paribas
02.2015 - 02.2016
MBA - Finance
Karunya University
Engineering - ECE
Karunya University
Class XII -
Good Shepherd Matric. Hr. Sec. School
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