RENU CHAUHAN

• Leading two verticals in the Internal Audit team: Data Analytics Unit and Information Systems Audit.

Data Analytics Unit:

• Leading a team of four people in the Data Analytics unit.
• Responsible for leading activities pertaining to areas covered under data analytics and AEGIS (Automation for Effective Governance and Increased Security) management, and providing relevant inputs in the form of risk triggers to respective vertical heads in internal audit, in order to assist in the risk assessment exercise, along with ensuring timely implementation of the overall audit digitization, tool enhancement, and updating project in a manner that benefits the company.
• Analyze data from various applications and provide suggestions/inputs based on triggers.
• Ensure accurate and timely generation of all data analytics reports.
• Formulate dashboards for senior management and the Audit Committee of the Board (ACB), highlighting the key concern areas and grey areas within the company.
• Update Head of Internal Audit about the developments and progress of the Data Analytical Unit vertical.
• Lead all the projects of the Internal Audit team, starting from BRD creation to PVT sign-off.

Information System Audit.

• Leading a team of eight people for an IS audit.
• Liaison with the Information Security (INFOSEC) team, led by the Governance team, and the IT controllership team, to identify and rectify issues related to data leakage, cybersecurity, etc. Identified during the Information Security Audit.
• Responsible for presenting progress update information security audit to ACB, IT Steering Committee (ITSC), and Risk Management Committee of the Board (RMCB) every quarter.
• Active representation in RBI, RBI CSITE, and QA audits on IS audits.

Led two verticals: Data Analytics and Bid Management.

Data Analytics:

• Responsible to articulate financial information into a precise, concise & visualized output
• Analyzing financial and operational data from various business lines around the globe, regional and country-specific findings enable effective decision-making.
• To provide support to key stakeholders of the team to present analytical results & findings
• Data Extraction from Navision database
• Work with management to prioritize business and information needs
• Responsible for maintaining CEP (Customer Engagement Platform) and creating awareness in usage of CEP in daily life

Bid Management:

Responsible for creating customer value every day through the implementation of processes and new creative ideas that aim to refine efficiency and effectiveness, execute plans to achieve targets, and develop client-centric value propositions.

• My core responsibility is to identify areas of process improvement and transformation to deliver productivity benefits for both the internal team and the business.

Additional Vertical: Securitas Hong Kong.

Created the Securitas Hong Kong page on LinkedIn and was responsible for creating content related to Securitas products and services, and informative for public visibility.

I posted almost 30 posts, and my followers increased from nil to approximately 400.

• Participate actively in lead assignments, including all aspects of all audit objectives, planning, fieldwork, and report issuance.
• To coordinate and perform the update of process documentation and walkthroughs.
• To coordinate and execute the annual test of design and operating effectiveness of internal controls over financial reporting.
• To monitor and report on identified control gaps and the status of remediation plans, assessing deficiencies to ensure that remediation plans are appropriate.
• To provide management with advice and recommendations on how controls can be improved.

• The CEN Team has the responsibility for overseeing the issue management for the Global Servicing Network.
• The team provides end-to-end resolution, oversight, and governance for all Operational Risk Events and Corrective Action Plans, including strengthening the control environment while enabling growth and ensuring flawless customer experiences.
• This role is part of the project management office and is responsible for driving all issue management activities across supported processes within the Global Servicing Network (GSN).
• Responsible for gathering information, and documenting the issue and event tracking.
• Ensure timely delivery and execution of all milestones and initiatives; monitor and track adherence to all milestones, and ensure appropriate engagement with key business partners (i.e.,
• Compliance, Tech, Regulatory Strategy, Operational Risk, etc.
• Partner with teams to timely identify and communicate any potential issues and events.
• Responsible for monthly reporting and updates to the leadership team, which requires collaboration with other peers to get their updates.
• Provide solutions, and thought leadership around action plans.

• Being a part of GCS Operational Excellence Reporting CoE, I am responsible for the design, implementation, and assessment of the operational risk framework within Global Commercial Services (GCS) consistent with AXP’s risk mission and in full compliance with risk management policies, risk limits, and applicable regulations
• Producing and publishing risk metrics reports to senior leadership team and compliance team within the required SLA
• Work closely with Business Self Testing teams as well as the teams across GCS to ensure accuracy and timeliness of MIS and reports for Senior leaders
• Deliver periodic and ad hoc reporting against key business testing and monitoring to support management’s awareness and response to control improvements
• Perform comprehensive analysis both qualitative and quantitative and development of dashboard reporting for senior leadership and banks
• Generating insights and conclusions from data
• Report Monthly Dashboard, Scorecard, and ensure data integrity in all reporting
• Coordinated with various world services departments, LOBCO and GCO to assure business operations are adhered to the compliance requirements
• Perform regular documentation review and assessments for compliance risks and internal controls to prevent regulatory errors

• Working as Lead Analyst in the Business Expansion Analytics (Spend Analytics) team
• Responsible for Global Supplier Match and Spend Analysis for Corporate client using their Accounts payable data
• Also help the Account Development Managers in Acquisition, Retention and Expansion of corporate clients with data analysis
• This profile requires analyzing the spend data of the corporate clients, supplier rationalization, recommending the correct payment solution to the corporate and enabling the account development managers to acquire these clients
• With the help of Base SAS, responsible for automating the projects
• Responsible for generating monthly report for Top 100 spenders using SAS EG codes
• Entertain all the Ad-hoc reports by data gathering through telephonic interaction with Ads
• Engage with clients to understand their requirements and serve better
• Responsible for generating Hotel Compliance Report (using list of AMEX preferred hotels) using SAGE
• Mentoring team of two people and help new joinees to come on board with all mandatory trainings
• Partnered with one of the Stakeholders to extract monthly data from SAGE for Pilot project
• Also, acted as Human Resource being a HR –SPOC in my department

• Review of the SOP with the objective of ensuring that the existing practices are in line with the defined SOP.
• Collect and analyze data (using SAS codes and SQL) to detect deficient controls, duplicated effort, extravagance, fraud, or non-compliance with laws, regulations, and management policies.
• Performed risk analysis studies in order to maintain maximum protection, investigate any incidences that may result in discrepancies, and compile findings in reports for the client.
• Auditing of various commission and incentive payouts for one of the leading insurance companies on a monthly, quarterly, half-yearly, and annual basis.
• Conduct a regular review of the department to ensure that policies, procedures, and regulations are applied.
• Performing data analytics for clients with respect to process improvement, fraud detection, and cost-saving opportunities.
• Analyze and verify the data for rewards, incentives, commissions, and profits and losses for clients.