Summary
Overview
Work History
Education
Skills
Personal Information
Awards Recognition
Proud Of
Timeline
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Renu Rathore

Renu Rathore

Noida

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

22
22
years of professional experience

Work History

Executive Director - TA

BP (AMS)
Noida
01.2025 - Current
  • Led strategic initiatives to enhance organizational effectiveness and growth.
  • Fostered relationships with stakeholders to support program development and implementation.
  • Oversaw team performance, providing guidance and mentorship to staff members.
  • Facilitated communication among departments to streamline operations and improve collaboration.
  • Identified opportunities for organizational improvement through data analysis and research.

Sr Manager TA

Barclays (AMS)
NOIDA
09.2019 - 12.2024
  • Partner with business to get a view on their strategic, financial objectives and leadership hiring needs.
  • Market research to provide industry mapping and competitors.
  • Ensure cost optimizations by reducing vendor intake.
  • Led and retained a team of high performing motivated individuals with scalable Operations & Processes.
  • Managed delivery for various service lines of Barclays, started with pure contact center hiring and later moved to Technology hiring team
  • Reduced agency intake from 32% to 6%.
  • Led initiatives that increased representation in technology space from 28% to 45% across all grades through targeted inclusivity programs and strategic outreach.

Manager TA

Capgemini Technology Services
NOIDA
08.2011 - 09.2019
  • Managed hiring for the BSv unit across levels, locations and skills.
  • Strong exposure in hiring for skill sets like Customer Service, F&A, Health Care, Insurance, HRO & RPA.
  • Worked as key member during transition and solutioning of a new deal.
  • Focused diversity intake for leadership roles.
  • Managed end to end recruitment cycle.
  • Participate in recruitment knowledge sharing and best practices.
  • Presentation of weekly and monthly hiring dashboards with the stakeholders.
  • High Focus, exposure and experience of sudden and bulk volume hiring.
  • Strategic sourcing, Competency Mapping, fulfilment and timely delivery of the resources.
  • Achievements:
  • Reduced the vendor support from 25% to 10%.
  • Increased employee referral source by 20% and maintained the same at 35%.
  • Controlled cost per hire by reducing vendor intake and increasing internal sourcing/ER.
  • Was Diversity and Inclusivity lead for BSv. India.

Lead TA

Reliable Network
12.2003 - 11.2010
  • Company Overview: Staffing Co.
  • End to end recruitment
  • Staffing Co.

Education

MBA - Human Resources

Symbiosis

Skills

  • Proactive
  • Strategic planning
  • Resource allocation
  • Performance metrics
  • Talent acquisition
  • Focused
  • Consistent

Personal Information

  • Date of Birth: 07/14/84
  • Marital Status: Married

Awards Recognition

  • Star Award, AMS (2023)
  • CEO Award, a global category award of Capgemini (2016)
  • Capgemini, Influencer of the year Award (2018)
  • Twice received Team of the quarter award by hiring maximum numbers within the projected timelines (2014 & 2015)
  • Special Recognition received for FS and America’s BUs (2016, 2017, 2018)
  • Recognized as Diversity and inclusivity Lead for BSv TA team for driving the initiative.

Proud Of

Represented Capgemini In the '4th National Conference for Disability' by Abilympic Association of India and received award for preferred employer for hiring People with disability.

Timeline

Executive Director - TA

BP (AMS)
01.2025 - Current

Sr Manager TA

Barclays (AMS)
09.2019 - 12.2024

Manager TA

Capgemini Technology Services
08.2011 - 09.2019

Lead TA

Reliable Network
12.2003 - 11.2010

MBA - Human Resources

Symbiosis

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Renu Rathore