Summary
Overview
Work History
Education
Skills
Certification
Languages
Driving qualification
Working entitlement
Timeline
Generic
RENU SHARMA

RENU SHARMA

Brisbane

Summary

Passionate and technology-driven cloud enthusiast with a strong desire to expand skills. Currently immersing in cloud technologies, specifically Azure, and working towards Azure Fundamentals (AZ-900) certification. Actively engaged in the renowned 'Cloud Resume Challenge' project, gaining hands-on experience. With over 7 years of experience in real estate sales and operations, determined to transition career into cloud technology. Beyond professional pursuits, finds solace in practicing yoga and indulging in tennis. Team player and quick learner who thrives on challenges and embraces growth opportunities.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Uber Driver & Uber Eats

Uber
08.2019 - Current
  • Successfully completed multiple deliveries daily, maintaining a high level of customer satisfaction
  • Managed time efficiently to ensure timely deliveries and minimize delays
  • Demonstrated strong communication skills in liaising with restaurants and customers
  • Proficient in using the Uber Eats app for managing orders and deliveries
  • Provided safe and reliable transportation services to passengers across the city
  • Maintained a high rating from satisfied customers through exceptional customer service
  • Knowledgeable in navigating city routes and efficiently getting passengers to their destinations
  • Proficient in using the Uber driver app for managing pickups and dropoffs.

Senior CRM Executive

Panchsheel Buildtech Pvt. Ltd
07.2017 - 05.2018
  • Handled multiple projects of the company
  • Handled customer problems over phone, drafting mails, and professional communication with clients
  • Maintained good relationship for providing better services to the client
  • Prepared Builder-Buyer/Sale Agreements
  • Worked in Corporate Office with Amrapali Group as an Assistant Manager (CRM)
  • Handled customer problems over phone, drafted mails, professional communication with client
  • Maintained good relationship for providing better services to the client.

Assistant Sales Manager

Galaxy Group of Companies
02.2014 - 06.2017
  • Worked in CRM Department, handled 'Galaxy North Avenue 1', 'Galaxy Vega' project of Galaxy Group
  • Maintaining good relationship for providing better services to the client
  • Interacting with customer for new project through broker or directly visited client in the company
  • Managed a Galaxy Group project which include business processing unit, timely collection of money, Customer relationship management, managing the inflow and out flow of money, home loan documentation and also ERP system for marketing in organization
  • Handled entire task of after sales process, currently responsible for two basic projects of Amrapali which include business processing unit, timely collection of money, Customer relationship management, managing the inflow and out flow of money, home loan documentation and also ERP system for marketing in organization
  • Prepared Builder-Buyer/Sale Agreements.

Front Office Executive

Mahagun India Pvt.Ltd
03.2013 - 01.2014
  • Attended the clients on arrival to Front Office
  • Maintained courier dispatch and received soft and hard copies
  • Maintained Reception Area
  • Arranged meetings
  • Attending calls & transferring based on the caller requirements
  • Organized and coordinated the Walk-in interviews with HR department, etc.

Education

Bachelor of Arts in Sociology -

IGNOU
Delhi

Skills

  • Proficient in CRM
  • Excellent at customer care
  • Skilled in methodical multitasking
  • Outstanding verbal and written communication
  • Experienced in complaint resolution
  • Possesses strategic sales knowledge
  • Proficient in computer operating systems such as Windows 7/8/10/11 and Mac
  • Knowledgeable in software applications including WordPress, MS Office, MS Excel, MS PowerPoint, Outlook, and CRM software
  • Holds a permanent driver's license and possesses driving skills
  • Clean Driving Record

Certification

Completed 3 Months Digital Marketing Course from Makeintern (Carpediem- IIM Calcutta)

Languages

English
Hindi

Driving qualification

QLD Permanent Car Driving License

Working entitlement

I am a Permanent Resident and eligible to work in Australia

Timeline

Uber Driver & Uber Eats

Uber
08.2019 - Current

Senior CRM Executive

Panchsheel Buildtech Pvt. Ltd
07.2017 - 05.2018

Assistant Sales Manager

Galaxy Group of Companies
02.2014 - 06.2017

Front Office Executive

Mahagun India Pvt.Ltd
03.2013 - 01.2014

Bachelor of Arts in Sociology -

IGNOU

Similar Profiles

CREATE PROFILE
RENU SHARMA