Omprakash Bisht
udham singh nagar
Summary
Dynamic Food and Beverage Executive with a proven track record at Radisson Blu, excelling in staff training and guest feedback analysis. Adept at implementing innovative concepts that enhance customer satisfaction and streamline operations. Strong leadership and multitasking abilities drive team performance and operational efficiency in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Food and Beverage Executive
Radisson blu
Ranchi
02.2025 - Current
- Managed daily operations to ensure efficient service in dining areas.
- Trained staff on menu offerings and customer service standards regularly.
- Implemented training programs for new hires to enhance team performance at Restaurant and Banquet .
- Resolved any customer complaints or disputes in an efficient manner while maintaining a positive attitude towards guests.
- Provided feedback to chefs regarding menu changes or special requests from customers.
- Managed staff schedules, payroll, training programs, and performance evaluations.
- Trained new employees to perform duties.
- Inspected dining and serving areas for cleanliness and proper setup.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
Food and Beverage Executive
Picaddle by Meritas
Pune
04.2024 - 02.2025
- Developed innovative food and beverage concepts for guest satisfaction at Picaddle by Meritas.
- Managed daily operations to ensure efficient service in dining areas.
- Trained staff on menu offerings and customer service standards regularly.
- Led team meetings to discuss operational improvements and guest feedback.
- Participated in weekly meetings with management team to discuss progress on goals and objectives.
Food and Beverage Executive
Ramee international Surat Ahmedabad
12.2022 - 03.2024
- Managed daily operations to ensure efficient service in dining areas.
- Collaborated with suppliers to maintain quality ingredients and timely deliveries.
- Developed innovative food and beverage concepts for guest satisfaction at Picaddle by Meritas.
- Trained staff on menu offerings and customer service standards regularly.
- Implemented training programs for new hires to enhance team performance at Picaddle by Meritas.
- Monitored customer satisfaction ratings through surveys or interviews.
- Provided feedback to chefs regarding menu changes or special requests from customers.
- Managed staff schedules, payroll, training programs, and performance evaluations.
Food and Beverage Executive
Binori a Boutique Hotel Ahmedabad
04.2022 - 11.2022
- Developed innovative food and beverage concepts for guest satisfaction at Picaddle by Meritas.
- Managed daily operations to ensure efficient service in dining areas.
- Trained staff on menu offerings and customer service standards regularly.
- Oversaw inventory management to reduce waste and control costs effectively.
- Conducted regular audits of food safety practices and compliance measures.
Food and Beverage Supervisor
Aahana Resort Ramnagar
10.2021 - 03.2022
- Coordinated inventory management and supply ordering for efficiency.
- Developed schedules to optimize staff coverage during peak hours.
- Monitored guest satisfaction and addressed concerns promptly.
- Audited cash drawers at the end of each shift to verify accuracy of transactions.
Food and Beverage Supervisor
Della Adventure and resort
09.2020 - 09.2021
- Supervised daily operations of food and beverage service areas.
- Trained and mentored staff on service standards and best practices.
- Ensured compliance with health and safety regulations in food handling.
- Developed schedules to optimize staff coverage during peak hours.
- Monitored guest satisfaction and addressed concerns promptly.
- Resolved customer complaints promptly in a professional manner.
Food and Beverage Sr.GSA
Radisson blu Pune Hinjewadi hotel
10.2018 - 03.2020
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Food and Beverage GSA
Radisson blu kaushmabi Hotel
01.2017 - 10.2018
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
Education
Bachelor in Hotel Management - Hotel Management
Imperial Institute of Management And Technology
Haldwani, Uttarakhand 01.2019
Intermediate - Commerce
NIOS Board
haldwani05-2018
High School -
CBSE Board
Haldwani03-2015
Skills
- Excellent Communication skills
- Quick decision-making skills
- Multitasking
- Good customer servicing skills
- Good patience and stamina
- Team Building program
- Staff training
- Guest feedback analysis
- Leadership skills
- Time management
- Event management
- Scheduling staff
Accomplishments
- Received the title of 'Best Customer Friendly staff of the month' for 3 times
- Received the title of bravo for true yes, I can spirit
- To be part with a restaurant café blu as a number one ranking in trip advisor
- To be part of a number hotel in Pune district
Disclaimer
I hereby declare that the above-mentioned information is correct up to my Knowledge and I bear the responsibility for the correctness of the above mentioned particulars.
Languages
- English
- Hindi
Personal Information
- Date of Birth: 04/06/97
- Gender: male
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Timeline
Food and Beverage Executive
Radisson blu
02.2025 - Current
Food and Beverage Executive
Picaddle by Meritas
04.2024 - 02.2025
Food and Beverage Executive
Ramee international Surat Ahmedabad
12.2022 - 03.2024
Food and Beverage Executive
Binori a Boutique Hotel Ahmedabad
04.2022 - 11.2022
Food and Beverage Supervisor
Aahana Resort Ramnagar
10.2021 - 03.2022
Food and Beverage Supervisor
Della Adventure and resort
09.2020 - 09.2021
Food and Beverage Sr.GSA
Radisson blu Pune Hinjewadi hotel
10.2018 - 03.2020
Food and Beverage GSA
Radisson blu kaushmabi Hotel
01.2017 - 10.2018
Bachelor in Hotel Management - Hotel Management
Imperial Institute of Management And Technology
Intermediate - Commerce
NIOS Board
High School -
CBSE Board
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