Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Disclaimer
Timeline
Generic

Renu Singh

Noida

Summary

Dedicated and results-driven professional with a strong focus on customer satisfaction, effective communication, and conflict resolution. Skilled in handling inquiries across multiple channels, managing teams, identifying performance trends, and delivering timely support. Committed to continuous learning, problem-solving, and driving operational excellence through leadership and collaboration.

Overview

4
4
years of professional experience

Work History

Quality Auditor

L&T Finance
Noida
06.2024 - 06.2025

Conducted audits across the entire department to ensure compliance with company standards and policies.

Audited loan collection executive processes to monitor accuracy, performance, and adherence to guidelines.

Customer Care Executive (CCE)

NSB Solutions
Noida
09.2021 - 03.2023

Provided prompt and empathetic support to Swiggy restaurant partners via calls and CRM tools, resolving order, payment, and app-related issues efficiently. Maintained high service standards by ensuring accurate documentation, fostering partner relationships, and consistently meeting performance metrics.

Education

BBA -

Greater Noida Insititute of Management
Greater Noida
05-2024

Class 12 -

Gyaan Internantional
Greater Noida
04-2019

Class 10 -

Gyaan International
Greater Noida
04-2019

Skills

  • Problem solving
  • Performance monitoring
  • Employee management
  • Communication skills
  • Customer handling
  • Critical thinking
  • Microsoft Office proficiency

Languages

  • Hindi
  • English

Personal Information

  • Gender: Female
  • Nationality: Indian
  • Marital Status: Single

Disclaimer

I, Renu Singh, hereby affirm that the information provided herein is accurate and true to the best of my knowledge and belief. 30/08/2025

Timeline

Quality Auditor

L&T Finance
06.2024 - 06.2025

Customer Care Executive (CCE)

NSB Solutions
09.2021 - 03.2023

BBA -

Greater Noida Insititute of Management

Class 12 -

Gyaan Internantional

Class 10 -

Gyaan International
Renu Singh