RENUKA

• Worked as a deployed MIS Executive for HSBC Bank through MMC Infotech, managing credit/debit card transaction data, and delivering automated Excel-based reports to streamline operations and enhance data accuracy.
• Collaborated with teams to streamline internal communication processes.
• Assisted in generating financial reports using analytical tools and software.

Experienced in UAT testing, ETL processes, client email support, and banking systems. I ensure software meets business requirements, delivers seamless user experiences, and provides timely client assistance.

• Led UAT testing to validate software against business needs.
• Collaborated with ETL teams to ensure accurate data processing and reporting.
• Managed SFTP accounts and IP whitelisting for secure data transfers.
• Provided email support to clients, addressing technical issues and queries.
• Utilized SQL for data validation and integrity during ETL.
• Used JIRA and IT.NET for defect tracking and project management.
• Applied advanced Excel skills for data analysis and reporting.

Project

Quiz Application Development.

• Designed and implemented a quiz application using Java for the front end, and MySQL for the back end on a Windows 10 platform, following the waterfall model.
• Developed key features, including a home page, login page, question attempt forum, results page, and user profile management.