RENUKA PR

Bengaluru

Summary

A Salesforce Certified Professional and a Salesforce Ranger who has hands-on experience with the Salesforce Platform as an Administrator. Proficient in data management, data security, Reports, Dashboard, Lightning App Builder and skilled in analyzing company processes and developing flows and processes for business needs.

Overview

year of professional experience

Certification

Work History

Sales Operations Analyst

Leadsquared Pvt. Ltd.

04.2021 - 02.2022

Led a 16 members' Sales Development Operations Team across South, West & North India Regions.
Collaborated with Business Development Team for gathering and analyzing the existing processes & managing improvement initiatives.
Optimized sales pipeline management, resulting in improved lead conversion rates and deal closure times.
Streamlined and tracked sales performance on weekly, monthly and quarterly basis; reviewed, analyzed, bench-marked and approved.
the incentives parameters / amount for the Sales Team.
Working both independently and in collaboration with colleagues and managers, by conducting market research, performing market analysis. Work with the team (Product Managers and Business Analysts) to develop business cases.
Interpreted results, translating results, insights into analysis reports and communicated the same with the management.

Education

Full-time MBA - Business Analytics and Marketing

Dayananda Sagar College of Engineering, VTU

Bangalore, Karnataka

01.2020

B.E. - Electronics and Communication Engineering

RMK Engineering College, Anna University

Chennai, Tamil Nadu

01.2018

Skills

Salesforce Technologies:

Custom Objects, Data Modeling, Data Management, Data Security, Advanced Formulas and Validations, Duplicate Management, App Builder, Workflow & Approvals, Reports & Dashboards

Salesforce Tools:

Lightning, Dataloaderio , Data Import wizard, Salesforce Inspector

Additional Information

• Certified Salesforce Administrator and a Ranger trailblazer.

• An effective communicator with strong analytical, interpersonal and problem-solving skills.

• Decision-making ability with execution to conclusion capability and ability to collaborate with staff at all levels and work under pressure.

• Ability to quickly understand job objectives and design a plan and proactively identify ways to contribute to firm goals & missions.

• Innovative, goal-oriented, and creative approach in delivering results.

• Ability to understand the consulting business environment, language, and processes.

• Learn new technical skills regularly through in-house and via external courses and certification programs

Projects

• Project on "A Study on Predictive Modeling based Method in Learning Management System": Analysed the benefits of LMS for staff members, college administration and the various stakeholders along with assessment of the drawback of the LMS to predict the students based on their interest levels and performance in academic and non-academic activities.
• Project on "Choosing Regression based Models in Analysis and Forecasting with Diagnostics Measures" using primary and secondary data in Microsoft Excel and R-programming. The Simple Linear Regression Models and Multiple Linear Regression Models obtained were further used in creating Excel Reports and Dashboards for presentation / implementation.
• Project on "Association Rules on Transaction Datasets of various Film Genres" using R-programming". The rules obtained from the results were recommended and implemented in the shop which helped the owner in decision-making.