Reading books
Renuka ruth Gurung
Sales
Dehradun,UT
Summary
Proven Sales Agent with a track record of exceeding sales targets by over 20% at Strive Solution Pvt Ltd, leveraging expertise in CRM software and exceptional customer service skills. Specializes in developing sales strategies and nurturing client relations, significantly boosting customer satisfaction and loyalty. Mentored junior agents, enhancing team success through strategic sales training and development.
Overview
5
5
years of professional experience
Work History
Sales Agent
Strive Solution Pvt Ltd
09.2021 - 07.2024
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Mentored junior sales agents, sharing effective selling techniques and best practices for success.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Sales Agent
Recsquire Solution Pvt
12.2019 - 09.2021
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Increased sales and customer satisfaction through personalized servicing.
- Developed strong relationships with clients through excellent customer service and regular followups.
Education
Master of Arts - Honours in English
Ignou
Dehradun 06.2025
Bachelor of Arts - Honours in English
Ignou
Dehradun 06.2022
Skills
Paperwork Processing
Strategy Development
Product Demonstrations
Customer Assistance
Sales Strategies
Client Relations
Sales Presentations
Cold-calling
Sales Training
Call Control
Upselling strategies
Sales strategy development
Lead Generation
CRM Software Usage
Customer Service
Sales closing
Sales Development
Client Service
Interests
Singing song
Talking with friends
Travelling
Singing
Highly motivated professional seeking a growth oriented role to leverage, training and communication skills towards contributing to organisational success. Eager to secure a responsible career opportunity that enables continues, learning and development.
Timeline
Sales Agent
Strive Solution Pvt Ltd
09.2021 - 07.2024
Sales Agent
Recsquire Solution Pvt
12.2019 - 09.2021
Master of Arts - Honours in English
Ignou
Bachelor of Arts - Honours in English
Ignou