Renuka Valecha
Nashik
Summary
Detail-oriented professional excelling in compliance management, client communication, and policy administration. Proven track record in leading teams and enhancing customer relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Associate
SBI Life Insurance Company Limited
Nashik
01.2018 - Current
- Oversaw policy administration processes to ensure compliance with regulatory standards, minimizing risk.
- Managed team resources, including assigning tasks, monitoring progress, and ensuring deadlines were met.
- Provided direction and guidance to junior associates on complex tasks.
- Facilitated client communications for policy updates and claims processing inquiries, enhancing client satisfaction.
- Analyzed data and created reports for senior management.
- Organized company files using document management system, ensuring data was current and easily accessible.
Sales Executive
Mighty Magpie
Nashik
07.2017 - 12.2017
- Used cold calling and networking to sell products and services.
- Cultivated relationships with existing customers to encourage repeat business.
- Responded promptly to inquiries from potential customers about product features or pricing plans.
- Negotiated contracts with clients on behalf of the company.
- Trained junior sales staff on techniques for improving customer service experience.
- Initiated contact with prospects via email campaigns or cold calls to generate leads.
- Resolved customer complaints in a timely manner while providing excellent customer service.
Education
Bachelor of Commerce - Accounting
S.M.R.K. B.K. A.K. Mahila Mahavidyalaya Nashik
Nashik, India05-2017
Skills
- Compliance management
- Policy administration
- Document management
- Client communication
- Customer relationship management
- Report generation
- Problem solving
- Attention to detail
- Effective communication
- Public relations
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Advanced (C1)
C1
Certification
Fellowship of Insurance Institute of India
Accomplishments
Best Student Award in College in the Final Grad Year
Timeline
Senior Associate
SBI Life Insurance Company Limited
01.2018 - Current
Sales Executive
Mighty Magpie
07.2017 - 12.2017
Bachelor of Commerce - Accounting
S.M.R.K. B.K. A.K. Mahila Mahavidyalaya Nashik