Resham Singh
Raipur
Summary
Results-driven sales leader with 8+ years of experience in B2C and B2B revenue generation, including 6+ years in senior leadership roles. Expert in scaling high-ticket product sales, building and mentoring large teams, and penetrating untapped markets. Proven track record of delivering double-digit revenue growth, optimizing sales operations, and forging CXO-level partnerships. Recently led regional expansion for Elite Elevators in MP and CG, driving market penetration, operational efficiency, and 100% account clearance. Seeking a strategic sales leadership role to leverage expertise in high-performance team management, data-driven sales execution, and market growth acceleration in a fast-paced, tech-driven environment.
Overview
8
8
years of professional experience
Work History
Regional Sales Director
Elite Elevators
MP & CG
11.2024 - Current
- Led regional sales and market expansion for Madhya Pradesh and Chhattisgarh, managing high-ticket B2C sales in the luxury home elevator segment, driving penetration in untapped markets through architect partnerships and client-centric strategies.
- Managed and mentored sales teams across two states, improving funnel efficiency, training BDMs on objection handling, and ensuring consistent performance through structured RCA/POA, leading to revived closures and improved order conversions.
- Handled CXO-level engagements and post-sales execution, including pricing negotiations, escalations, and cross-functional coordination with CRM and technical teams to ensure timely installations and enhanced customer satisfaction.
City Business Head
Park+ (Parviom Technologies PVT LTD)
Mumbai, Pune
06.2024 - 11.2024
- Business Development and Revenue Generation: Spearheaded business expansion initiatives in Mumbai and Pune by identifying and securing strategic partnerships across various sectors such as healthcare, hospitality, and residential communities. Drove a 30% increase in revenue by optimizing service offerings and building strong relationships with key clients.
- Client Relations and Negotiation: Effectively negotiated and secured service contracts with high-profile clients across more than 35 sites in Mumbai and multiple locations in Pune. Developed strong client relationships, contributing to a 40% growth in client acquisition and enhancing Park+'s market presence.
- Strategic Planning and Execution: Developed and implemented market entry and expansion strategies for new and existing clients in Mumbai and Pune, utilizing data-driven insights to increase profitability and reduce operational costs by 20%, while maintaining high standards of service delivery.
Senior Territory Manager
Squareyards Consulting Pvt Ltd
Mumbai, Pune
05.2022 - 12.2023
- PnL Management: Directly responsible for the profit and loss (PnL) management of the designated cohort, ensuring consistent growth and profitability.
- Business Strategy: Ended the 2022 YTD at SMx of 4.2 with 4 sales person getting promoted from my team. Responsible for creating incentive plans, performance and training SOPs, PIP and input benchmarks, resource allocation framework, and attrition control mechanisms for the 120-member sales team.
- Revenue Strategy & Operations: Achieved a 20% increase in lead conversion ratio through sales enablement initiatives like manager-assisted calls, free product trials, improving lead churn rate and leveraging CRM for process improvements.
Business Development Manager
Think and Learn Pvt Ltd (BYJU's)
Raipur, Pune
11.2018 - 04.2022
- Business Development: Elevated to Sales Manager, leading a team of 15 representatives. Strategically managed the team, achieving a weekly revenue target of 18-20 lakhs.
- Team Management: Provided continuous coaching and feedback to enhance sales performance and customer satisfaction. Received accolades for exceptional leadership, fostering a positive and motivated work environment.
- Training & Development: Promoted to Training Manager within 16 months, recognized for exceptional product knowledge and sales process expertise. Managed and mentored 15 batches (avg. 18 trainees each), fostering a high-performing sales force.
- Sales Lead Management: Earned substantial incentives for exceptional sales contributions, highlighting strong motivation to excel in a competitive environment. Demonstrated a tenacious, results-oriented approach, consistently recognized as a top performer within the sales team.
Customer Care Representative
TTEC
Ahmedabad
06.2017 - 06.2018
- Client Relations and Management: Assisted customers with product inquiries, providing accurate and detailed information about product features and benefits.
- Dispute & Escalations: Consistently maintained high customer satisfaction ratings through clear and concise communication, resolving complex technical issues promptly and effectively.
Education
MBA -
Manipal University
Jaipur11.2023
B. E -
BIT
Raipur05.2017
Class XII -
K.V No 1
Raipur03.2013
Class X -
K.V No 1
Raipur03.2011
Skills
- PnL management
- Recruitment
- Lead generation
- B2B and B2C sales
- Sales leadership and team management
- Funnel and conversion optimisation
- Strategic Market Expansion
- Client relationship management
- Installation and post-sales coordination
- Escalation handling and conflict resolution
- Architect and HNI engagements
- Monthly RCA and POA planning
- Lead management (Salesforce CRM)
- Pitching high-value proposals
- Performance tracking and coaching
- Cross-functional team collaboration
- Negotiation and objection handling
- Process improvement and field execution
Accomplishments
- Spearheaded the launch and expansion of untapped territory (CG) at Elite Elevators, and delivering the region’s successful installations, impacting future growth potential
- Generated revenue of ₹3+ Cr within 6 months at Square Yards.
- First among 100+ associates at Byju's to be promoted to manager within 16 months
- Recognized as the Top Performer in Inside Sales across the Central India region.
- Led Chhattisgarh twice in national cricket tournaments (U-16 and U-19) as a state-level player
- Served as Joint Secretary and President of college student body for two consecutive years.
Languages
English, Hindi, Marathi
LINKS
https://www.linkedin.com/in/iamsinghresham/
Timeline
Regional Sales Director
Elite Elevators
11.2024 - Current
City Business Head
Park+ (Parviom Technologies PVT LTD)
06.2024 - 11.2024
Senior Territory Manager
Squareyards Consulting Pvt Ltd
05.2022 - 12.2023
Business Development Manager
Think and Learn Pvt Ltd (BYJU's)
11.2018 - 04.2022
Customer Care Representative
TTEC
06.2017 - 06.2018
MBA -
Manipal University
B. E -
BIT
Class XII -
K.V No 1
Class X -
K.V No 1
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