Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
LINKS
Timeline
Generic

Resham Singh

Raipur

Summary

Results-driven sales leader with 8+ years of experience in B2C and B2B revenue generation, including 6+ years in senior leadership roles. Expert in scaling high-ticket product sales, building and mentoring large teams, and penetrating untapped markets. Proven track record of delivering double-digit revenue growth, optimizing sales operations, and forging CXO-level partnerships. Recently led regional expansion for Elite Elevators in MP and CG, driving market penetration, operational efficiency, and 100% account clearance. Seeking a strategic sales leadership role to leverage expertise in high-performance team management, data-driven sales execution, and market growth acceleration in a fast-paced, tech-driven environment.

Overview

8
8
years of professional experience

Work History

Regional Sales Director

Elite Elevators
MP & CG
11.2024 - Current
  • Led regional sales and market expansion for Madhya Pradesh and Chhattisgarh, managing high-ticket B2C sales in the luxury home elevator segment, driving penetration in untapped markets through architect partnerships and client-centric strategies.
  • Managed and mentored sales teams across two states, improving funnel efficiency, training BDMs on objection handling, and ensuring consistent performance through structured RCA/POA, leading to revived closures and improved order conversions.
  • Handled CXO-level engagements and post-sales execution, including pricing negotiations, escalations, and cross-functional coordination with CRM and technical teams to ensure timely installations and enhanced customer satisfaction.

City Business Head

Park+ (Parviom Technologies PVT LTD)
Mumbai, Pune
06.2024 - 11.2024
  • Business Development and Revenue Generation: Spearheaded business expansion initiatives in Mumbai and Pune by identifying and securing strategic partnerships across various sectors such as healthcare, hospitality, and residential communities. Drove a 30% increase in revenue by optimizing service offerings and building strong relationships with key clients.
  • Client Relations and Negotiation: Effectively negotiated and secured service contracts with high-profile clients across more than 35 sites in Mumbai and multiple locations in Pune. Developed strong client relationships, contributing to a 40% growth in client acquisition and enhancing Park+'s market presence.
  • Strategic Planning and Execution: Developed and implemented market entry and expansion strategies for new and existing clients in Mumbai and Pune, utilizing data-driven insights to increase profitability and reduce operational costs by 20%, while maintaining high standards of service delivery.

Senior Territory Manager

Squareyards Consulting Pvt Ltd
Mumbai, Pune
05.2022 - 12.2023
  • PnL Management: Directly responsible for the profit and loss (PnL) management of the designated cohort, ensuring consistent growth and profitability.
  • Business Strategy: Ended the 2022 YTD at SMx of 4.2 with 4 sales person getting promoted from my team. Responsible for creating incentive plans, performance and training SOPs, PIP and input benchmarks, resource allocation framework, and attrition control mechanisms for the 120-member sales team.
  • Revenue Strategy & Operations: Achieved a 20% increase in lead conversion ratio through sales enablement initiatives like manager-assisted calls, free product trials, improving lead churn rate and leveraging CRM for process improvements.

Business Development Manager

Think and Learn Pvt Ltd (BYJU's)
Raipur, Pune
11.2018 - 04.2022
  • Business Development: Elevated to Sales Manager, leading a team of 15 representatives. Strategically managed the team, achieving a weekly revenue target of 18-20 lakhs.
  • Team Management: Provided continuous coaching and feedback to enhance sales performance and customer satisfaction. Received accolades for exceptional leadership, fostering a positive and motivated work environment.
  • Training & Development: Promoted to Training Manager within 16 months, recognized for exceptional product knowledge and sales process expertise. Managed and mentored 15 batches (avg. 18 trainees each), fostering a high-performing sales force.
  • Sales Lead Management: Earned substantial incentives for exceptional sales contributions, highlighting strong motivation to excel in a competitive environment. Demonstrated a tenacious, results-oriented approach, consistently recognized as a top performer within the sales team.

Customer Care Representative

TTEC
Ahmedabad
06.2017 - 06.2018
  • Client Relations and Management: Assisted customers with product inquiries, providing accurate and detailed information about product features and benefits.
  • Dispute & Escalations: Consistently maintained high customer satisfaction ratings through clear and concise communication, resolving complex technical issues promptly and effectively.

Education

MBA -

Manipal University
Jaipur
11.2023

B. E -

BIT
Raipur
05.2017

Class XII -

K.V No 1
Raipur
03.2013

Class X -

K.V No 1
Raipur
03.2011

Skills

  • PnL management
  • Recruitment
  • Lead generation
  • B2B and B2C sales
  • Sales leadership and team management
  • Funnel and conversion optimisation
  • Strategic Market Expansion
  • Client relationship management
  • Installation and post-sales coordination
  • Escalation handling and conflict resolution
  • Architect and HNI engagements
  • Monthly RCA and POA planning
  • Lead management (Salesforce CRM)
  • Pitching high-value proposals
  • Performance tracking and coaching
  • Cross-functional team collaboration
  • Negotiation and objection handling
  • Process improvement and field execution

Accomplishments

  • Spearheaded the launch and expansion of untapped territory (CG) at Elite Elevators, and delivering the region’s successful installations, impacting future growth potential
  • Generated revenue of ₹3+ Cr within 6 months at Square Yards.
  • First among 100+ associates at Byju's to be promoted to manager within 16 months
  • Recognized as the Top Performer in Inside Sales across the Central India region.
  • Led Chhattisgarh twice in national cricket tournaments (U-16 and U-19) as a state-level player
  • Served as Joint Secretary and President of college student body for two consecutive years.

Languages

English, Hindi, Marathi

LINKS

https://www.linkedin.com/in/iamsinghresham/

Timeline

Regional Sales Director

Elite Elevators
11.2024 - Current

City Business Head

Park+ (Parviom Technologies PVT LTD)
06.2024 - 11.2024

Senior Territory Manager

Squareyards Consulting Pvt Ltd
05.2022 - 12.2023

Business Development Manager

Think and Learn Pvt Ltd (BYJU's)
11.2018 - 04.2022

Customer Care Representative

TTEC
06.2017 - 06.2018

MBA -

Manipal University

B. E -

BIT

Class XII -

K.V No 1

Class X -

K.V No 1

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