Summary
Overview
Work History
Education
Skills
Personal Information
Disclaimer
Timeline
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Reshma B

Senior Executive - Implementation and Support
Chennai

Summary

To leverage my extensive experience in the software industry, focusing on implementation and support. Seeking a dynamic role where I can apply my proficiency in ERP systems, CRM, and HRMS to deliver superior solutions. Committed to nurturing strong client relationships and contributing significantly to the success and growth of the organization.



Overview

5
5
years of professional experience
1
1
Language

Work History

Senior Executive- Implementation & Support

Aggrandize Venture Pvt Ltd
9 2021 - Current
  • Implemented ERP Shipping CRM and HRMS software for clients, including understanding and documenting requirements, designing layouts, testing, and deployment
  • Collaborated with the development team to ensure alignment with business requirements and prioritize tasks
  • Managed processes to ensure product quality and reliability, including identifying and resolving issues and bugs
  • Led migration of windows applications to web applications, providing training and gathering user feedback
  • Maintained customer relationships.
  • Conducted sprint meetings.


Project Experience:

Client: Lancia Container line

Project Type: NVOCC

Client: Boxman Co Ltd

Project Type: Liner Agency

Client: Jet Freight Logistics Ltd

Project Type: CRM

Client: Demco Container Lines

Project Type: NVOCC and Liner Agency

Client: Seagold

Project Type: Liner Agency and Freight Forwarding

Client: Apollo CFS

Project Type: CRM & HRMS

Client: Transcon

Project Type: Inventory Tracking

Client: Aggrandize Venture

Project Type: Migration of Windows application to web

Senior Executive-Documentation & Customer Service

G P Shipping India Pvt Ltd
02.2020 - 09.2021
  • Coordinated with vendors for best rates and negotiated with customers
  • Managed customer onboarding and documentation processes
  • Coordinated with shippers and liners for vessel planning and documentation submission
  • Prepared Bill of Lading, invoices, and coordinated document submissions.

Medical Coder

NTT Data
08.2019 - 02.2020
  • Assigned ICD-10-CM and CPT-4 codes to diagnoses and procedures from patient medical records.

Education

Master of Science - Master of Science: Food Technology And Management

MOP Vaishnav College
Chennai, India
04.2001 -

Bachelor of Science - Clinical Nutrition And Dietetics

Ethiraj College For Women
Chennai, India
04.2001 -

Skills

Goal Oriented

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Personal Information

  • Father's Name: V. Bojarajan
  • Date of Birth: 09/22/96
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Single

Disclaimer

I hereby declare that the above information is true and correct to the best of my knowledge.


                                                                                                        

Timeline

Senior Executive-Documentation & Customer Service

G P Shipping India Pvt Ltd
02.2020 - 09.2021

Medical Coder

NTT Data
08.2019 - 02.2020

Master of Science - Master of Science: Food Technology And Management

MOP Vaishnav College
04.2001 -

Bachelor of Science - Clinical Nutrition And Dietetics

Ethiraj College For Women
04.2001 -

Senior Executive- Implementation & Support

Aggrandize Venture Pvt Ltd
9 2021 - Current
Reshma BSenior Executive - Implementation and Support