Detail-oriented and highly skilled professional with experience in administrative support, billing operations, and transcription services. Proficient in shorthand, touch typing, and customer service management. Adept at maintaining confidentiality, multitasking, and working under tight deadlines in fast-paced environments such as aviation and public sector organizations.
Work History
Billing and Counter Staff
Immanuel Aviation and Cargo Service Pvt. Ltd., CIAL
08.2024 - Current
- Managed billing operations and counter duties efficiently in a high-traffic aviation environment.
- Handled customer inquiries and processed cargo documentation with precision.
- Coordinated with internal departments to support timely cargo dispatch and receipt.
- Maintained accurate financial records and daily transaction logs.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Apprentice Trainee – Stenographer
Kerala Water Authority
07.2023 - 07.2024
- Collaborated with legal teams to clarify ambiguities in transcriptions, ensuring accuracy in legal documentation.
- Applied strict grammar and spelling rules during typing and proofreading tasks, producing error-free documents.
- Typed, edited, and printed official documents and correspondence upon staff requests.
- Edited and proofread transcriptions to ensure grammatical correctness and readiness for official use.
Education
Stenographer and Secretarial Assistant -
ITI Kalamassery
01.2023
Bachelor of Arts - Economics
Sree Sankara College, Kalady
Kalady
01.2022
Higher Secondary - undefined
St. Joseph Higher Secondary School, Kidangoor
Kidangoor
01.2018
SSLC - undefined
M.A.H.S.S. Nedumbassery
Nedumbassery
01.2016
Skills
Billing and invoicing management
Timeline
Billing and Counter Staff
Immanuel Aviation and Cargo Service Pvt. Ltd., CIAL
Production Assistant Documentation at Mumbai Cargo Service Centre Airport Pvt LtdProduction Assistant Documentation at Mumbai Cargo Service Centre Airport Pvt Ltd