Reshma Elizabeth

Company overview: Tata Communications is a digital ecosystem enabler, a telecommunications company, headquartered in Mumbai, India.

Business Unit: Customer Interaction Suite.

• Responsible for writing and maintaining scenarios in the BDD Cucumber (Behavior Driven Development) framework, and also involved in hybrid framework development.
• Strong experience in Selenium WebDriver for UI automation testing.
• Good experience in API testing using Postman and REST Assured.
• Good experience in PostgreSQL for database testing.
• Documented results of all tests performed using standard templates or tools, such as JIRA.
• Participated in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
• Developed and executed test cases to ensure software functionality, reliability, and performance.
• Involved in Mobile Application testing

PROJECTS:

InstaccTX (Contact Center Application) is an application with user-customized widgets, where the end user can customize their application with standard widgets. InstaccTX uses Cisco Finesse (channels supported - voice) and Amazon Connect (channels supported - voice, chat) as separate softphones to connect with agents.

DIGOVX is a customer interaction suite that provides a video calling solution using Amazon Connect, Tested in Web, IOS, Android Application

• Company Overview: Infoview Technologies is one of the subsidiaries of Works Applications Co. Ltd., which is an ERP system manufacturer in Japan, is headquartered in Tokyo.
• Responsible for writing and maintaining Selenium WebDriver scripts for regression and functional testing, using a data-driven framework.
• Involved in testing the application, utilizing the Scrum (Agile) methodology.
• Strong experience in cross-browser, parallel testing with TestNG and WebDriver.
• Created POM (Page Object Model) and integrated it with Cucumber (Gherkin) for BDD (Behavior Driven Development) projects.
• Used Maven to build and run the Selenium automation framework.
• Once the script was over, I submitted the extent report to the manager.
• Integrated the test suites into Jenkins to execute them automatically after every successful deployment.
• Drafted test plan, which included testing objectives, testing phases, scenarios, and test environment, after a thorough analysis of the business rules.
• Good analytical and communication skills, the ability to work independently with minimal supervision, and the ability to perform as a team member.
• Edit and debug tests using Selenium, and participate in meetings, teleconferences, and walkthroughs with the development team, QA manager, and project manager (PM).
• Analyzed business requirements and documented specifications for writing test cases and test plans.
• Good experience in functional and regression testing of web applications that are developed using technologies like Java, JavaScript, CSS, XML, and Pascal
• Performed back-end testing on the Oracle database by writing SQL queries.

PROJECTS:

CWS - Company Web Service(Talent Management), Analyzing the possible business component actions applicable for a page., Executing the test scripts and documenting the test results in Redmine tool., Creation of test scripts with Page Object Model(POM) in Java using Selenium., Functional and Regression testing for the developed screens and finding the bugs., Creation and review of the commonly used Test Factory methods., Black box and White box testing for the entire business flow of HR product., Updating the test case reports to the Tokyo members on weekly meeting., Delivery up to maximum tickets of every iteration., Strictly following the Agile methodology and the scrum flow.

HUE - High Usability Enterprise, Rendering assistance in creation of business logic through Requirement gathering, Applications's front-end and Performing application's logic in Java., Maintaining data stored in Cassandra Database and preparing functional documents to explain customers about the application., Conducting two levels of testing to provide a quality product to end user.