Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Reshma K

Reshma K

Sales Executive
Calangute

Summary

Dynamic administrative professional with proven expertise at Enhance Academy in optimizing office operations and enhancing customer relations. Skilled in data entry and document control, I consistently improved workflow efficiency and fostered a positive work environment. Recognized for delivering exceptional service and building lasting client relationships, driving satisfaction and loyalty.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

8
8
years of professional experience
1
1
Certification
4
4
Languages

Work History

Administrative Assistant

Enhance Academy
03.2025 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.

Sales Associate

Jobs Omega
01.2018 - 03.2020
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Education

Bachelor of Arts - Sociology

Rabindranath Tagore University
Bhopal
04.2001 -

Skills

Office administration

Administrative support

Data entry

Computer skills

Mail handling

Microsoft Word

Document control

Customer service

Time management

Appointment scheduling

Office management

Customer and client relations

Database management

Certification

Logistics

Timeline

Administrative Assistant

Enhance Academy
03.2025 - Current

Sales Associate

Jobs Omega
01.2018 - 03.2020

Bachelor of Arts - Sociology

Rabindranath Tagore University
04.2001 -

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Reshma KSales Executive