Learning
Reshma Kiran
Head- Scavolini Kitchens
Bengaluru
Summary
Dynamic leader with a proven track record at Dash Square Pvt Ltd, adept in driving significant market growth and team performance. Excels in customer service and computer skills, demonstrated through innovative design solutions and strategic partnerships. Achieved a notable increase in client satisfaction and operational efficiency, leveraging excellent communication and leadership abilities.
Overview
20
20
years of professional experience
5
5
Languages
Work History
Head -Scavolini Kitchens
Dash Square Pvt Ltd
04.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
Head -Sales and Design
FCML
06.2019 - 03.2022
- Demonstrates self-motivation and a strong commitment to personal accountability.
- Maximized productivity by excelling in both independent tasks and collaborative team projects.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Focused meticulously on details while executing assignments to ensure quality.
Business Partner
Bellevivente
04.2013 - 04.2019
- Provided exceptional customer service to clients, addressing their needs promptly while maintaining a professional demeanor.
- Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams.
- Played a crucial role in company growth by identifying new market opportunities and developing comprehensive strategies.
- Delivered insightful data-driven recommendations that informed key decision-making processes within the organization.
- Implemented cost-saving initiatives, resulting in significant reduction in operational expenses.
- Increased client satisfaction by streamlining business processes and implementing innovative solutions.
- Optimized team performance by providing continuous feedback, coaching, and development opportunities.
- Mentored junior staff members, equipping them with the skills needed to excel in their roles.
- Managed cross-functional teams to deliver high-quality projects on time and within budget.
- Collaborated with colleagues and support staff to maximize team efficiency.
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Networked with other professionals and organizations to expand contacts and opportunities.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Regional Manager
Cucine Lube
04.2008 - 11.2012
- Crafted and executed impactful business plans leading to increased profitability in the region.
- Led cross-functional teams to achieve project deliverables on time and within budget, resulting in improved overall performance.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Motivated regional staff to achieve ambitious sales targets by establishing a competitive incentive structure and celebrating team accomplishments.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Enhanced recruitment processes through improved job descriptions and efficient interviews.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Senior Product and Design Coordinator
Veneta Cucine
05.2005 - 03.2008
- Served as the primary point of contact for clients during project execution, ensuring their expectations were met while maintaining strong relationships.
- Greeted buyers and explained studio browse process and supporting documentation.
- Organized and maintained workflow at front desk.
- Managed multiple projects concurrently, meeting strict deadlines while maintaining high-quality deliverables.
- Championed client satisfaction through proactive communication and diligent attention to detail in every stage of the design process.
- Created materials and designs in 3CAD for use in client presentations and communications.
Education
MBA - Marketing And HR
ICFAI
Hyderabad, India 04.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Problem-solving
Time management
Flexible and adaptable
Multitasking
Calm under pressure
Dependable and responsible
Supervision and leadership
Excellent communication
Interests
Timeline
Head -Scavolini Kitchens
Dash Square Pvt Ltd
04.2022 - Current
Head -Sales and Design
FCML
06.2019 - 03.2022
Business Partner
Bellevivente
04.2013 - 04.2019
Regional Manager
Cucine Lube
04.2008 - 11.2012
Senior Product and Design Coordinator
Veneta Cucine
05.2005 - 03.2008
MBA - Marketing And HR
ICFAI
04.2001 -
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