Summary
Overview
Work History
Education
Skills
Languages
Timeline
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RESHMA MANSURI

RESHMA MANSURI

PANVEL

Summary

Dynamic sales professional with a proven track record at IPlanet, excelling in customer engagement and satisfaction. Skilled in data analysis and performance improvement, I consistently achieved sales goals while fostering strong relationships. My attention to detail and effective communication have driven successful outcomes in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Sr. SALE PROFESSIONAL ASSOCIATE

IPlanet (Maple)
03.2023 - Current
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Managed efficient cash register operations.
  • Developed strong rapport with customers and created positive impression of business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.

PHILIPS

Sr.Sales Executive
09.2020 - 02.2023
  • Identified issues, analyzed information and provided solutions to problems.
  • Provided professional services and support in a dynamic work environment.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Passionate about learning and committed to continual improvement.
  • Learned and adapted quickly to new technology and software applications.

Sales Executive Intern

SHARP TELEVISION
09.2018 - 01.2020
  • Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
  • Managed customer expectations and helped navigate sales processes.
  • Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
  • Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
  • Analyzed customer feedback and identified areas for improvement.
  • Generated reports to track sales activity and performance.
  • Provided product and technical support to customers.

Sales Executive

MARUTI SUZUKI
07.2017 - 08.2018
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Built diverse and consistent sales portfolio.
  • Set and achieved company defined sales goals.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Education

B.Com - Commerce

Yashwant Rao University
Maharashtra
06.2016

Skills

  • Preparing reports
  • Service assistance
  • Workflow management
  • Performance evaluations
  • Performance improvement
  • Attention to detail
  • Product knowledge
  • Data collection and analysis
  • Decision-making
  • Time management
  • Event coordination
  • Customer interaction
  • Verbal and written communication
  • Computer skills

Languages

Hindi
Upper intermediate (B2)
Marathi
Upper intermediate (B2)
English
Upper intermediate (B2)

Timeline

Sr. SALE PROFESSIONAL ASSOCIATE

IPlanet (Maple)
03.2023 - Current

PHILIPS

Sr.Sales Executive
09.2020 - 02.2023

Sales Executive Intern

SHARP TELEVISION
09.2018 - 01.2020

Sales Executive

MARUTI SUZUKI
07.2017 - 08.2018

B.Com - Commerce

Yashwant Rao University

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