Reshma Nair
FOOD SAFETY AND QUALITY PROFESSIONAL
Mumbai
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in quality, food safety and sanitation. Forward-thinking team leader skilled at operating department efficiently to meet goals. Proactive and hardworking individual focused on continuous operational improvement. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
2
2
Certificates
5
5
Languages
Work History
Assistant Manager - QA Sanitation
Kellogg's India Pvt. Ltd.
Mumbai
03.2020 - Current
- Lead Sanitation and pest control for complete site by implementing practices to strengthen quality standards.
- Lead Kellogg Work System implementation through various phase journeys.
- Led FSSC 22000 version 5.1 implementation certification and internal Global audit (MQFS) with consistent improved rating.
- Collaborated with cross functional teams and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Established and tracked quality department & cross functional goals and objectives, to improve sanitation score, reduce time loss of cleaning, improving first time right, improve OEE.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Led the team handling Incoming material analysis. Development of standard procedures and work instructions to have uniformity in work procedures.
- Identification and analysis fo parameters impacting finished food characteristics based on consumer complaints.
- Tracked quality issues with external customers, suppliers and internal plant operations.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving quality and achieving customer satisfaction.
- Gemba process standardization for AMEA region and roll out.
Assistant Manager - QA Food Safety & Quality
Kellogg's India Pvt. Ltd.
Mumbai
03.2018 - 03.2020
- Lead food safety for the site by strengthening the food safety controls, practices and knowledge across all functions.
- Formed and led Kellogg Action Review Team (KART) for strengthening the CAPA culture at site.
- Cooperated with engineering, manufacturing and corporate quality to verify adherence to quality standards.
- Inspected products and led product evaluation system training for members in quality and production.
- Led BRC, Halal and FSSC 22000 implementation certification and internal Global audit (MQFS) with consistent improved rating.
- Implemented FSSC 22000, different versions, quality & food safety systems, defining practices, leading to certification and better practices.
- Developed quality planning for multiple new product launches by verifying requirements and implementing in design and production.
- Tracked quality issues with external customers, suppliers and internal plant operations.
- Scheduled and chaired food safety and quality review meetings to review effectiveness of performance mitigating risk, improving quality and achieving customer satisfaction.
- Led MOC Management of change process implementation at site.
- Lead 3 DMAIC projects on product quality improvement, taste & odour complaints reduction and seal integrity improvement for smaller packs.
Executive - QA
Kellogg's India Pvt. Ltd.
Mumbai
09.2015 - 02.2018
- Trained team on QMS documentation and streamlining documentation at site though online sharepoint.
- Lead HACCP implementation, training and strengthening at site.
- Consumer complaints tracking and investigation. Improvement year-on-year.
- BRC audit completion with A++
- Lead Kellogg Work System initial phase implementation, training and progression from phase 0 to phase 1.
- Food Safety projects on foreign material complaints reduction.
- Packing material in-house lab setup and analysis training to team.
- Outsourced processes identification and strengthening by routine monitoring systems.
- Handling consumer complaint calls.
- QA budget file handling and reducing cost by evaluating expenses and setting appropriate spend budgets.
- Trained and guided team members to conduct Internal audits.
Education
Master of Technology - Food Safety And Quality Management
SRM University
Chennai 07.2013 - 05.2015
Bachelor of Techonology - Biotechnology
S.I.E.S. Graduate School of Technology
Mumbai University 07.2009 - 05.2013
Skills
Sanitation and cleaning
undefinedCertification
FSSC 22000 Internal Auditor
Timeline
Assistant Manager - QA Sanitation
Kellogg's India Pvt. Ltd.
03.2020 - Current
FSSC 22000 Internal Auditor
11-2019
Assistant Manager - QA Food Safety & Quality
Kellogg's India Pvt. Ltd.
03.2018 - 03.2020
Six Sigma Green Belt
04-2017
Executive - QA
Kellogg's India Pvt. Ltd.
09.2015 - 02.2018
Master of Technology - Food Safety And Quality Management
SRM University
07.2013 - 05.2015
Bachelor of Techonology - Biotechnology
S.I.E.S. Graduate School of Technology
07.2009 - 05.2013
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