Reshma Prakash Paradkar
Chembur
Summary
Passionate problem-solver with a proven track record of turning complex challenges into innovative solutions that drive business growth and exceed expectations.
Overview
20
20
years of professional experience
Work History
Branch Relationship Manager
Axis Max Life Insurance
01.2024 - Current
- Leading a team of 10
- Proficient in handling and supervising team members; motivating them to achieve the targets
- Training and leading the performance of team members to ensure efficiency in operations and meet individual and group targets
- Designing Product as per customers needs
- Upsell and Cross-sell the product
Executive Relationship Manager
Canara HSBC Life Insurance
07.2022 - 01.2024
- Interacting with customer’s for developing business, maximize revenue generation & achieve sales targets
- Generate and track leads to close sales, upsell and cross sell to customers basis need analysis
- Set and monitor clear objectives to achieve the agreed sales targets
- Achievements: Won CDO Award – Qualified for Hongkong And Macau Contest
- Won Honors Club reward
- Took 2 Promotions within 18 months
PNB Metlife Insurance Company Ltd.
Kolhapur
08.2019 - 06.2020
- New Business Development, Organising promotional programmes
- Sales & Marketing Management - need based solutions to meet the specific requirements as well as handling pre and post sales operations
- Team Management / Lead: Proficient in handling and supervising team members; motivate them in achieving the targets and business objectives by fostering spirit of team work
- Train, lead and monitor the performance of team members to ensure efficiency in operations and thus meet individual and group targets
- Report Generation: Ensuring timely preparation of MIS and providing information about the regular activities, analysis & progress to the top management
Relationship Manager
Tata Aia Life Insurance Pvt Ltd.
08.2017 - 05.2018
- Channel: Direct Sales Force (DSF)
Proprietor
R G Services
09.2013 - 05.2017
- Company Overview: “Voltas” and “Videocon”
- Service Operations: Responsible for Managing a team of 35 service engineers
- Ensuring service and support operations including audit and compliance
- Providing guidelines to direct the team towards achieving smooth operations
- Distributor / Channel Management: Identify financially strong / cost-effective and reliable Channel Partners and establish strategic alliances to facilitate deeper market penetration thereby enhance sales
- Key Account Management (CRM): Developing relationships with customers and providing them high quality service for business development
- Ensuring prompt handling of queries / faults to achieve customer satisfaction by leading a team of technicians & service professionals
- Team Management / Lead: Proficient in handling and supervising team members; motivate them in achieving the targets and business objectives by fostering spirit of team work
- Train, lead and monitor the performance of team members to ensure efficiency in operations and thus meet individual and group targets
- Report Generation: Ensuring timely preparation of MIS and providing information about the regular activities, analysis & progress to the top management
- “Voltas” and “Videocon”
Senior Officer
Connaught Network Services India Pvt.Ltd
07.2011 - 08.2013
- Company Overview: (Cathay Pacific)
- Knowledge of fare rules categories, re-issue and refund policies and procedures
- Proper interpretation of fare rules/conditions to avoid abuse and thus protect the company’s revenue
- Proficient with international private airfares deal sheets, loading and quality checks on ‘Galileo, Sabre, Amadeus and Worldspan
- Knowledge of Airline Tariff Publishing Company (ATPCO) – Fares Rules, Footnotes, Routings, Chart One/ Chart Two / Fuel Surcharges, Add-ons Etc
- Amadeus Farexpert, Galileo Agency Private Fares, Sabre (Contract Manager/ Markup Manager) Fare loading, mark – ups, Providing Support for fare quote issues in all GDS
- Knowledge of Reservation Amadeus, Galileo, Sabre & WS, Making Reservation
- Have experience in ticketing Issuance of tickets for international sectors/ Domestic sector
- Proficient with airlines terminologies and international operations
- Knowledge of MIS, Agency Debit Memo and Ticket Auditing
- (Cathay Pacific)
Senior Officer
WNS Global Services Ltd.
07.2005 - 08.2008
- British Airways team for Airfare ticketing
- Have experience in ticketing Issuance of tickets for international sectors/ Domestic sector
- Providing support to the clients for Rule & Fares amendments, Fare quotes etc Responsible for providing information to agents concerning travel packages, schemes, accommodations, fares, date change, cancellation, travel routes etc
- Supervising Back Office work handling entire Airline contracts departing from all UK airports
Education
Sales and Marketing
09.2021
Advanced Excel course -
S-Tek IT education
07.2020
Executive MBA - HR
National Institute of Business Management
01.2011
Bachelor of Arts -
Chetna's Hazarimal Somani College
01.1999
Certificate course in Airlines and Travel Industry Management -
Garware Institute
01.1996
HSC -
SNDT
Matunga01.1995
SSC -
Lokmanya Vidya Mandir
Mahim01.1993
Diploma in Computer Management -
Keerti Institute
Skills
- Customer relationship management
- Sales strategy
- Lead generation
- Team leadership
- Performance evaluation
- Data analysis
Opinion
Limit is in to your mind you can do what you decide to do.
Languages
- English
- Hindi
- Marathi
Education And Professional Developments
- Completed online course for Sales and Marketing, Lisa Network Solutions, 09/01/21
- Advanced Excel course, S-Tek IT education, 07/01/20
- Executive MBA with specialisation in HR, National Institute of Business Management, 01/01/11, 1st class
- Bachelor of Arts, Chetna's Hazarimal Somani College, 01/01/99
- Diploma in Computer Management, Keerti Institute
- Certificate course in Airlines and Travel Industry Management, Garware Institute, 01/01/96
- HSC, SNDT, Matunga, 01/01/95
- SSC, Lokmanya Vidya Mandir, Mahim, 01/01/93
Personal Information
- Height: 5'4"
- Blood Group: ORH +
- Date of Birth: 10/14/77
- Marital Status: Married
Timeline
Branch Relationship Manager
Axis Max Life Insurance
01.2024 - Current
Executive Relationship Manager
Canara HSBC Life Insurance
07.2022 - 01.2024
PNB Metlife Insurance Company Ltd.
08.2019 - 06.2020
Relationship Manager
Tata Aia Life Insurance Pvt Ltd.
08.2017 - 05.2018
Proprietor
R G Services
09.2013 - 05.2017
Senior Officer
Connaught Network Services India Pvt.Ltd
07.2011 - 08.2013
Senior Officer
WNS Global Services Ltd.
07.2005 - 08.2008
Sales and Marketing
Advanced Excel course -
S-Tek IT education
Executive MBA - HR
National Institute of Business Management
Bachelor of Arts -
Chetna's Hazarimal Somani College
Certificate course in Airlines and Travel Industry Management -
Garware Institute
HSC -
SNDT
SSC -
Lokmanya Vidya Mandir
Diploma in Computer Management -
Keerti Institute
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