Conducting digital intelligence gathering, including social media analytics, to identify qualified leads and assess market expansion opportunities. Performing competitive needs analysis to profile decision-makers within target accounts. Engaging with prospects via digital outreach and CRM channels to initiate contact and arrange discovery sessions. Participating in industry conferences and networking events for strategic relationship building. Designing high-impact presentations and sales collateral. Providing clients with product updates to maintain engagement and drive upsell opportunities. Developing customized proposals and pricing structures. Managing negotiations through multichannel communication strategies. Establishing KPIs and tracking performance metrics to ensure sales targets are achieved. Conducting skills development sessions for team members and leading a team of three tele-sales representatives, alongside on-ground sales execution.