Reshma Ramesh

Ernakulam

Summary

Have 4 years of experience in software development and maintaining.Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

years of professional experience

Certification

Work History

Software Engineer

TCS

Ernakulam

07.2018 - Current

Developed, tested, debugged and documented software programs using Java, JavaScript and HTML and CSS and SpringBoot.
Deployed software updates and patches to ensure security and functionality.
Utilized GET and POST methods to enable search and replace functionalities respectively, providing users with a flexible and user-friendly experience
Participated in continuous learning opportunities to stay current with emerging technologies.
Provided technical support and troubleshooting assistance for software users.
Utilized Agile methodologies to manage project timelines and deliverables efficiently.
Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
Exhibited exceptional troubleshooting abilities and attention to detail in troubleshooting and resolving complex issues, ensuring minimal disruption to data streaming operations.

Education

Master of Arts - Master of Computer Application

APJ ABDUL KALAM TECHNOLOGICAL UNIVERSITY

Trivandrum, KL

03-2023

Bachelor of Arts - Bachelor of Computer Application

MAHATMA GANDHI UNIVERSITY

Kottayam, KL

03-2018

Skills

Spring boot, java, PHP
HTML, CSS, Javascipt

Jira, Git, ServiceNow, splunk, jenkins
MySQL, MongoDB