RESHMA RB
Kollam
Summary
Energetic and passionate Aviation Aspirant with a certificate in Aviation, Hospitality, and Travel Management from Frankfinn Institute of Airhostess Training. Experienced in providing exceptional customer service as a receptionist at Dr. Teeth Dental Care. A finalist of Miss Kerala Fitness and Fashion 2021 and Miss India 2021, showcasing poise, confidence, and professionalism. Possesses excellent communication skills, a strong attention to detail, and a commitment to ensuring passenger safety and satisfaction. Seeking to leverage training and experience to deliver a memorable and enjoyable flying experience for passengers aboard your airline.
Overview
1
1
year of professional experience
Work History
Receptionist
Dr Teeth Dental Care
01.2020 - 01.2021
- Greeting patients and visitors in a courteous and professional manner
- Answering phone calls and directing them to the appropriate person or department
- Scheduling appointments and managing the appointment calendar
- Verifying patient information and insurance details
- Assisting patients with filling out forms and paperwork
- Handling patient inquiries and providing information about dental procedures and services
- Processing payments and insurance claims
- Maintaining cleanliness and organization of the reception area
- Managing patient records and ensuring their confidentiality
- Coordinating with dental staff to ensure efficient patient flow
- Ordering and maintaining office supplies
- Assisting with administrative tasks such as filing and data entry
- Following office policies and procedures
- Providing excellent customer service to patients and visitors
- Collaborating with the dental team to ensure the smooth operation of the office
Education
CERTIFICATE COURSE - AVIATION, HOSPITALITY AND TRAVEL MANAGEMENT
Frankfinn Institute of Airhostess Training
01.2023
CMA -
Indian institute of commerce lakshya
01.2022
BACHELOR OF ARTS -
Capital University
01.2022
ISE -
Indian Certificate of Secondary Education
01.2018
AISSE -
Central Board of Secondary Education
01.2016
Skills
- Customer Service
- Communication Skills
- Administrative Support
- Hospitality Management
- Record Keeping
- Safety Regulations
- Passenger Comfort
- Conflict Resolution
Accomplishments
- Finalist of Miss India 2020
- Finalist of Miss Kerala Fitness and Fashion 2021
- Star and Star Icon 2021
- Participated in quiz competitions
Languages
Malayalam
English
Beginner (A1)
Hindi
Beginner (A1)
References
- Khalil, Senior Cabin Crew, 39767976 (Gulf Air)
- Satheesh RW, FIAT/Trainer, +91 9061 593 701, sathesh24@gmail.com
- Sibin Shukoor, FIAT/Trainer, +91 7736 442 285, sibinish@gmail.com
Disclaimer
I hereby declare that all the details mentioned above are in accordance with the truth and fact as per my knowledge and I hold the responsibility for the correctness of the above-mentioned particulars.
Personal Information
- Height: 162cm
- Weight: 56kg
- Passport Number: W5950427
- Date of Birth: 06/26/01
- Gender: Female
- Nationality: Indian
- Marital Status: Single
Timeline
Receptionist
Dr Teeth Dental Care
01.2020 - 01.2021
CERTIFICATE COURSE - AVIATION, HOSPITALITY AND TRAVEL MANAGEMENT
Frankfinn Institute of Airhostess Training
CMA -
Indian institute of commerce lakshya
BACHELOR OF ARTS -
Capital University
ISE -
Indian Certificate of Secondary Education
AISSE -
Central Board of Secondary Education
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