Reshmi Dutta
24 East Sinthee Lane
Summary
To secure a position in the back office with a reputable company where I can utilize my skills and gain experience in the field. Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Front Desk Receptionist
THEISM DIAGNOSTICS
09.2023 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Boosted staff morale through effective teamwork and clear communication amongst colleagues in various departments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Developed strong working relationships with team members, fostering a positive work environment.
- Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Back Office Assistant as well as Branch Coordinator
TRIBECA CARE PRIVATE LIMITED
01.2023 - 05.2023
- Processed transactions and maintained accurate records
- Assisted in data entry and filing
- Coordinated with other departments for smooth operation
- Produced weekly and monthly reports for management
- Responsibility for the elder care citizens.
Education
Bachelor's Degree in Arts -
Dumdum Motijheel College
Higher Secondary Education - undefined
Dumdum Kumar Asutosh Institution (Main) Co.Ed
Secondary Education - undefined
Sinthi Ramkrishna Sangha Vidyamandir For Girls
Skills
Proficient in Microsoft Office (Word, Excel, and PowerPoint)
Excellent communication skills
Strong attention to detail and accuracy
Ability to work well under pressure and meet deadlines
Team-oriented and collaborative
Hardworking, punctual, honest and fast learner
Office Administration
Front Office Management
Team Collaboration
Time Management
Listening Skills
Scheduling
Report Preparation
Records Management
Customer Service
Office Organization
File Management
Inventory Control
Personal Information
- Father's Name: Soumitra Dutta
- Date of Birth: 06/27/2001
- Gender: Female
- Nationality: Indian
- Religion: Hindu
Disclaimer
I hereby declare that all the above mentioned information is true to the best of my knowledge and belief.
Timeline
Front Desk Receptionist
THEISM DIAGNOSTICS
09.2023 - Current
Back Office Assistant as well as Branch Coordinator
TRIBECA CARE PRIVATE LIMITED
01.2023 - 05.2023
Bachelor's Degree in Arts -
Dumdum Motijheel College
Higher Secondary Education - undefined
Dumdum Kumar Asutosh Institution (Main) Co.Ed
Secondary Education - undefined
Sinthi Ramkrishna Sangha Vidyamandir For Girls