Reshmi Melekandy
Mumbai
Summary
With over a decade of experience in security roles across sectors including airlines, cruise lines, and data centers, I excel in working autonomously. My expertise in administrative functions and strong communication skills allow me to manage diverse assignments with confidence and adaptability.
Overview
12
12
years of professional experience
Work History
Assistant Manager - Command Centre
Lighthouse Learning Pvt Ltd
01.2023 - Current
- Managed key functions including alert monitoring, complaint logging, and service management for CCTV, FAS, and other safety/security systems in schools. Coordinated with vendors and RSOs for swift issue resolution and minimal downtime.
- Monitored CCTV systems in transport buses, reported downtimes, and integrated GPS data for route management.
- Initiated Purchase Requests and managed Purchase Orders, vendor communication, and payment processing.
- Handling background verification processes for the Head Office and third-party vendors, including billing reconciliation.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a comprehensive data repository for contracts, legal documents, and project reports, ensuring timely renewals and compliance. Conducted site visits to schools for on-ground assessments and solutions.
Security Officer
G4S Secure Solutions
03.2021 - 12.2022
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Safeguarded sensitive data through monitoring and implemented data loss prevention technologies, including LENEL Access Control and CCTV systems.
- Generating reports and regularly updated management on physical security operations, overseeing security construction and retrofit projects with P&L management.
- Execute compliance processes aligned with Google policies and legal requirements, while identifying and addressing data security risks.
- Analyze complex data, provided actionable insights, and served as a security advisor, collaborating with teams to protect personnel information and assets.
- Support incident investigations and ensured proper application of security controls across systems and platforms.
Sr. Security Assistant
Jet Airways Pvt Ltd
01.2014 - 03.2019
- Conducted passenger inspection and monitoring to ensure compliance with security and safety protocols.
- Managed access control and surveillance for aircraft, including parked planes.
- Conducted screening and surveillance of registered baggage and cargo using advanced screening equipment.
- Oversaw baggage reconciliation and handled sealing and escorting of catering, cargo, and valuable items.
- Performed travel document checks.
- Specialized in implementing security measures for international airlines in line with BCAS regulations.
Security Patrolling
P&O Australia Cruise line
01.2013 - 10.2013
- Conducted gangway duties, maintained logs, and prepared shift and incident reports. Performed fire watch duties as directed by the Bridge officer.
- Operated screening devices to prevent unauthorized access and prohibited items from entering restricted areas.
- Compiled daily activity reports, noting irregularities like damage, theft, unauthorized individuals, and unusual occurrences.
- Analyzed information to make informed decisions on authorizing individual entry or exit.
Education
Bachelor of Arts -
University of Mumbai
01.2012
Skills
- Access Control
- Crisis Management
- Incident Investigation
- CCTV experience
- Safety and security procedures
- General security
- Safety and security regulations
- Surveillance
Additional Qualifications
- IOSH Managing Safely Certified
- First Aid and CPR
Timeline
Assistant Manager - Command Centre
Lighthouse Learning Pvt Ltd
01.2023 - Current
Security Officer
G4S Secure Solutions
03.2021 - 12.2022
Sr. Security Assistant
Jet Airways Pvt Ltd
01.2014 - 03.2019
Security Patrolling
P&O Australia Cruise line
01.2013 - 10.2013
Bachelor of Arts -
University of Mumbai
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