Summary
Overview
Work History
Education
Skills
Certification
Languages
Disclaimer
Timeline
Generic

Srinivasa Rao Kota

Azure Virtual Desktop administrator
Hyderabad,Telangana

Summary

To obtain a full-time position in the field of information technology, where I can apply my knowledge, skills, and experience to contribute to the success of a project and to further my professional development.

5+ Years of total IT experience as an Azure Virtual Desktop Administrator and Citrix Admin. Experienced in Azure cloud Administration.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Azure Virtual Desktop(AVD) Administrator

Infosys
06.2022 - Current
  • Responsible for Build and BAU activities for the Azure Virtual Desktop Environment
  • Coordinating with Network & other teams for fixing the issues required as part of troubleshooting
  • 24/7 Production support for Azure Virtual Desktop Environment
  • Installation and updating of Windows patches on the Azure Virtual Desktop
  • Handling L2 and L3 issues related to the Azure Virtual Desktop Environment
  • Configured Log Analytics & Alerts, and Monitoring in the Environment
  • Configured Auto-scaling using the scaling plans
  • Basic understanding of FSLogix functionality
  • Deployed the Session Host pool as per user requirements
  • Done the Stress testing of Images
  • Creating SOPS for the L1 and L2 Teams for their reference.
  • Experience in deploying and managing Azure virtual desktops & Remote Apps for users with Microsoft 8.1, 10- 11(22H2,23H2 &24H2)
  • Responsible for performing daily Health checks on the AVD Infrastructure and ensuring 24/7 availability.
  • Designing and deploying AVD as per the requirement on Azure
  • Having knowledge of profile shrink and old profile deletions with the help of a PowerShell script
  • Possess good knowledge of being able to modify the existing script as per project requirements
  • Having a good knowledge of creating storage accounts and file shares.
  • Worked from scratch to set up an AVD environment in a particular region
  • Hands-on experience in deploying a Host pool and other resources using ARM templates
  • Participated in AVD Architecture designing, Deployment, and Implementation activities
  • Coordinated with Microsoft in investigating unresolved issues and diagnosed the root cause of the issue
  • Generating reports like cost usage of resources and user utilization
  • Handling the Service request, Incident, and Change Request and Problem Ticket as per the ITIL process
  • Created PowerBI Reports that show all Azure Virtual desktop data, including No.of VMs in each Hostpool, Volume Of Connections, Session Duration & No. Of Distinct Users, peak hour usage, charts, tables, etc.
  • Building customized KQL queries for Azure Log Analytics Workspace that help to track Azure Virtual Desktop logs data using Azure Monitor
  • Communicating with project managers and handling various Changes.

Associate engineer

Wipro
06.2019 - 01.2022
  • Installation and configuration of Citrix XenDesktop 7.x/7.15 and XenApp 6.5.
  • Installing and configuring all Citrix components like Delivery Controller, Storefront, and License server etc.
  • Provisioning services 6.0/6.1/7.X & Citrix Client Tools.
  • Expertise in creating Citrix Streaming Profiles and Publishing Applications to users in Citrix XenApp 6.5. and 7. X
  • Creating machine catalogs, delivery groups using PVS and MCS.
  • Troubleshooting and fixing the end-user issues.
  • Having good knowledge of creating desktop catalogs and desktop groups for users based on requirements.
  • Having a good understanding of Incident management, Change management, and Problem Management processes.
  • Updating vDisks as per the client requirements, (MS patches installation, application enhancements, and new applications incorporating...etc.)
  • Responsible for performing daily Health checks on the Citrix Infrastructure and ensuring 24/7 availability.
  • Strong knowledge in design, implementation, and troubleshooting of Citrix XenApp/XenDesktop. Have performed
  • Strong understanding of Load Manager, Resource Manager, and installation manager.
  • Analyzing, gathering more information, and resolving user issues created in the Cornerstone ticketing tool on a daily basis, closing all tickets within SLA (service level agreement).
  • Working with Onsite engineers and helping them in designing new projects, upgrading product versions, etc.
  • Communicating with project managers and handling various Changes.
  • Responsible for the creation of VDIs and assignment to users.
  • Monitoring Citrix infrastructure using Citrix Director.
  • Review vendor knowledge base articles.
  • Excellent documentation skills.
  • Setting up and installing software. Creating user accounts, home directories, and Windows profiles.
  • Performs daily monitoring & troubleshooting of Citrix environment, identifying & resolving system issues appropriately. This includes installing and configuring patches & upgrades as required.
  • Citrix upgrade and farm migration from planning through implementation.
  • Performing server maintenance, such as running chkdsk/F, installing patches, and updated service packs.

Education

Bachelor of Technology(B.Tech) - Computer Science & Engineering

Thandra Paparaya Institute Of Science and Technology

Skills

  • Microsoft
  • Azure Virtual Desktop
  • Azure
  • Citrix
  • Citrix XenApp & XenDesktop
  • Service Now
  • JIRA

Certification

  • Microsoft Certified Azure Fundamentals
  • Microsoft Azure Administrator Associate
  • Microsoft Azure Virtual Desktop Specialty

Languages

English
Telugu
Hindi

Disclaimer

I declare that all the information furnished by me above is true to the best of my knowledge.

Timeline

Azure Virtual Desktop(AVD) Administrator

Infosys
06.2022 - Current

Associate engineer

Wipro
06.2019 - 01.2022

Bachelor of Technology(B.Tech) - Computer Science & Engineering

Thandra Paparaya Institute Of Science and Technology

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Srinivasa Rao KotaAzure Virtual Desktop administrator