Ben Youkilis
Indianapolis
Summary
Diligent Inside Sales Representative focused on building loyalty and long-term relationships with customers to consistently reach sales targets. Skilled in data analysis, cold calling and process optimization. Familiar with job-related software paired with extensive knowledge of successful sales strategies and techniques.
Overview
3
3
years of professional experience
Work History
Inside Sales Representative
Cipher Pharmaceuticals
Carmel
11.2024 - Current
- Managed territory across four states, averaging 175 weekly touch points.
- Cultivated strong relationships with healthcare professionals to boost sales performance.
- Maintained precise records of customer interactions within CRM system.
- Assisted in training new sales team members on effective customer engagement strategies.
Lead Valet
Tier One
Carmel
08.2023 - 09.2024
- Supervised team of 10 valets to ensure operational efficiency and customer satisfaction.
- Trained new hires on protocols and safety procedures, minimizing accidents and incidents.
- Maintained exemplary customer service standards across multiple valet locations.
Administrative Intern
Shalom Park Nursing Home
Aurora
05.2023 - 07.2023
- Collaborated with CEO to oversee operations of 135-bed skilled nursing facility.
- Acquired expertise in infection control, incident reporting, and financial management for non-profit SNF.
- Cultivated strong relationships with staff and residents to enhance facility environment.
Package Handler
FedEx
Zionsville
05.2022 - 07.2022
- Coordinated placement of approximately 100 packages per truck for four to six trucks simultaneously.
- Developed multitasking strategies and time management skills to maintain conveyor belt efficiency.
- Collaborated with team members to facilitate timely package delivery.
Education
Bachelor of Science - Healthcare Management and Policy
Indiana University
Bloomington, IN12.2023
Skills
- Customer relationship management
- Sales forecasting
- CRM software
- Lead generation
- Data analysis
- Objection handling
Affiliations
Future Professionals in Healthcare – Bloomington, IN
Member
March 2023 – December 2023
- Participated in professional development events focused on healthcare and life sciences
- Networked with students and professionals to explore career opportunities and leadership growth
Big Brothers Big Sisters – Bloomington, IN
Lead Mentor, Templeton Elementary
August 2022 – December 2023
- Oversaw 15 mentors and coordinated weekly activities
- Mentored 30 elementary school students weekly, forging relationships with students to build structure
References
References available upon request.
Timeline
Inside Sales Representative
Cipher Pharmaceuticals
11.2024 - Current
Lead Valet
Tier One
08.2023 - 09.2024
Administrative Intern
Shalom Park Nursing Home
05.2023 - 07.2023
Package Handler
FedEx
05.2022 - 07.2022
Bachelor of Science - Healthcare Management and Policy
Indiana University
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