Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
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Revathi K

Bengaluru

Summary

Hardworking and motivated Manager with 11 years of experience and record of success in the Fincrime industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Manager

Ernst & Young
Bengaluru
02.2017 - Current
  • Led and supervised a dynamic team of 70+ professionals at a prominent Middle Eastern bank, overseeing the AML monitoring process.
  • Ensured optimal utilization of team resources, resulting in the timely achievement of daily deliverables with exceptional quality.
  • Collaborated seamlessly with cross-functional teams to ensure strict adherence to regulatory requirements and compliance standards.
  • Demonstrated exceptional prioritization and organizational skills, consistently meeting demanding daily and weekly schedules.
  • Involved in capacity planning, forecasting, reporting & analysis, performance management & appraisals, recruitment & trainings.
  • Spearheaded the implementation and enforcement of policies that significantly enhanced team productivity and operational efficiency.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Garnered international experience by working onsite in Singapore for a renowned German-based financial institution, conducting transaction monitoring for esteemed Wealth Management Clients in Singapore and Hong Kong
  • Contributed to multiple AML/KYC projects across prominent banking clients in the United States, Abu Dhabi, and Australia during tenure at EY
  • Demonstrated a keen ability to identify patterns and trends associated with fraudulent or suspicious activities, conducting thorough investigations, performing enhanced due diligence, and effectively filing STR/SAR.

AML Operations Officer

Australia And New Zealand Banking Group Ltd
01.2015 - 01.2017
  • Conducted thorough analysis of client activities, proactively identifying, and mitigating risks associated with money laundering, terrorist financing, and fraud
  • Applied expertise in reviewing and assessing High-Risk Customers, including Politically Exposed Persons (PEPs), and implemented robust control measures to ensure compliance with Group Standards of conduct
  • Skillfully investigated and documented instances of fraudulent banking activities, including structuring and unexplained third-party transactions, resulting in the timely filing of Suspicious Activity Reports (SARs)
  • Leveraged advanced analytical techniques and tools to identify patterns and trends indicative of suspicious behavior, contributing to the overall effectiveness of risk detection and mitigation efforts
  • Collaborated with internal stakeholders to provide actionable recommendations and support the implementation of preventive measures, enhancing the institution's overall risk management framework.

Senior Account Service Officer

Australia And New Zealand Banking Group Limited
Bengaluru
09.2012 - 12.2014
  • Established and managed share trading accounts for clients located in Australia, ensuring seamless integration with the Australian Securities Exchange (ASX) for efficient trading operations
  • Conducted daily Know Your Customer (KYC) checks to verify client information and facilitate the smooth opening of trading accounts
  • Demonstrated exceptional customer service skills by effectively managing escalations, complaints, incidents, and resolving customer queries promptly and to their satisfaction
  • Developed and maintained strong relationships with clients, providing personalized support and guidance throughout their trading journey
  • Consistently met and exceeded customer service targets, resulting in elevated levels of client satisfaction and retention
  • Collaborated closely with internal teams to streamline processes, improve operational efficiency, and enhance the overall customer experience
  • Proactively identified opportunities for process improvements and implemented innovative solutions to enhance the account setup and KYC verification processes
  • Functioned as a trusted advisor, providing clients with accurate and up-to-date information on market trends, investment opportunities, and trading strategies.

Education

MBA: Finance -

CMR Institute of Technology (VTU)
06.2012

B. Com: Finance -

Christ University
06.2010

Skills

  • Team Leadership
  • Supervision and training
  • Project Management
  • Performance Evaluations
  • Flexibility
  • Multi-tasking
  • Project Management

Websites

Certification

ACAMS Certified Anti-Money Laundering Specialist

Accomplishments

  • Worked in teams from diverse culture and geographical backgrounds.
  • Developed and executed strategies to recognize employee accomplishments and success, fostering a culture of achievement and motivation while promoting a sense of fulfillment among individuals striving to attain their goals.
  • Designed and implemented performance recognition programs that effectively acknowledged and rewarded outstanding employee achievements, boosting morale, and enhancing overall team productivity.
  • Fostered a collaborative work environment by encouraging team members to share their accomplishments and milestones, creating a sense of camaraderie and motivating individuals to excel in their roles.
  • Cultivated strong relationships with employees at all levels, providing mentorship and support to facilitate their professional growth and development.
  • Conducted regular performance evaluations and provided constructive feedback, empowering employees to reach their full potential and exceed performance expectations.

Timeline

Manager

Ernst & Young
02.2017 - Current

AML Operations Officer

Australia And New Zealand Banking Group Ltd
01.2015 - 01.2017

Senior Account Service Officer

Australia And New Zealand Banking Group Limited
09.2012 - 12.2014

MBA: Finance -

CMR Institute of Technology (VTU)

B. Com: Finance -

Christ University

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Revathi K