Results-driven operations specialist with extensive experience in refund, payment QC, payment reconciliation, and quality control within the healthcare industry. Demonstrates exceptional multitasking abilities, adaptability, and a proven track record of achieving targets while maintaining high standards of accuracy and efficiency. Recognized as a star employee for multiple quarters, and commended by clients for outstanding performance. Proficient in strong analytical skills, including payment analysis and denial analysis. Adept at working under pressure, fostering teamwork, and delivering consistent results. Committed to leveraging expertise to drive operational excellence, and contribute to organizational success.
I have managed refunds, payment QC, and reconciliation. Each morning, I prioritize my tasks and ensure regular progress reviews to stay on track. This structured approach to planning and consistent evaluations has been crucial in achieving targets and maintaining high-quality standards in my work. I have been recognized as a star employee for several quarters, and I have received client appreciation.