Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic
Revathi R

Revathi R

Chennai

Summary

Results-driven Supervisor of Operations known for high productivity and efficient task completion. Specialized in strategic planning, team leadership, and process optimization. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and goal achievement.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Supervisor of Operations

HP Inc
Chennai
01.2022 - Current
  • Coordinated with other departments to ensure smooth flow of work processes and communication.
  • Maintained accurate records for tracking progress and performance of team members.
  • Provided training and guidance to team members on operational procedures and best practices.
  • Monitored employee productivity levels to identify areas for improvement or additional resources needed.
  • Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
  • Conducted regular reviews with team members to assess their performance and provide feedback as needed.
  • Identified process improvements that could reduce costs or improve service quality and efficiency levels.
  • Led cross-functional teams in developing innovative solutions for improving operational efficiencies.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.

Process Lead

HP Inc
Chennai
05.2010 - 12.2021
  • Identified process improvement opportunities by analyzing existing processes and developing new solutions.
  • Monitored performance of processes to ensure they are meeting the established standards and goals.
  • Collaborated with stakeholders across the organization to identify potential process improvements.

Education

Master of Science - Master of Computer Application

University of Madras
Chennai, India
06-2013

Bachelor of Science - Computer Science

Madras University
Chennai, India
05-2010

Skills

  • Organizational Management
  • Financial Management
  • Business Planning
  • Customer Service
  • Performance monitoring
  • Process Improvement
  • Planning and Implementation
  • Problem-Solving
  • Customer Relationship Management (CRM)
  • Quality Assurance Controls

Certification

  • Project Management Professional (PMP) – Project Management Institute. - In Progress

Affiliations

  • SO Site level lead on Volunteering , Sustainability , and organizational communication

Timeline

Supervisor of Operations

HP Inc
01.2022 - Current

Process Lead

HP Inc
05.2010 - 12.2021

Master of Science - Master of Computer Application

University of Madras

Bachelor of Science - Computer Science

Madras University

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Revathi R