Revathi Rajamani Iyer
NERUL
Summary
A versatile candidate with exposure across multiple industries and organizations. Highly motivated and organized employee with a strong work ethic, adaptability, and exceptional interpersonal skills, eager to take on new challenges and utilize time management and organizational skills across diverse settings. Adept at working effectively unsupervised, quickly mastering new skills, and seeking entry-level opportunities to contribute to company growth while enhancing abilities. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
6
6
years of professional experience
Work History
Senior Executive - Process Management
SecureValue India Limited(Subsidiary of AGS Transact Technologies Limited)
Navi Mumbai
04.2024 - Current
- Reviewed completed work to verify consistency, quality, and conformance.
- Assisted in resolving customer inquiries and complaints requiring management-level escalation.
- Facilitated communication between different departments resulting in improved collaboration among teams.
- Ensured that deliverables are submitted to the MSP(Clients) as per the committed schedule.
- Coordinated cross-functional teams to streamline processes and improve efficiencies.
Investment Banking Analyst
Valuecraft Advisory Services LLP
Mumbai
06.2023 - 11.2023
- Interned with the same firm from Nov-2020 to Jan-2021 as a finance analyst
- Assisted in identifying a list of potential targets for the client seeking an exit from the industry
- Researched macroeconomic, industry and company-specific data to create industry reports
- Prepared Confidential Information Memorandums, Pitch decks, CBR, Investor Presentations and Opinions of Value (OOV) for the client on the basis of the industry they serve
- Provided fundamental analysis (ratio analysis) for the client and assisted with financial modeling
- Implemented adverse AI tools such as ChatGPT, Perplexity.ai, and Google Bard for efficient research.
Assistant Manager - Operations
Vashi Integrated Solutions Limited
Mumbai
05.2022 - 06.2023
- Coordinated with the General Manager on various operational issues and promotional activities.
- Supervised staff of collectors, monitoring phone calls and letters, and operations team to support operational excellence and excellent customer service.
- Analyzed reports and reviewed the relevant team to ensure smooth operations.
- Contacted customers to discuss late payments and options for remitting amounts due, maintaining the client company relationship.
- Facilitated communication between different teams within the organization.
- Ensured dues are collected as per the payment terms. Delays in payments were monitored, and clients were given a follow-up call seeking the reason for the delay and estimated time of clearance.
- Provided the General Manager with a month-on-month collection report analyzing the shortfall of projections against collections received along with minutes of review meeting conducted with the collection team validating reasons for shortfall.
- Resolved customer complaints promptly by providing appropriate solutions.
- Ensured that credit is given to clients, considering credit risk parameters associated with the lending terms.
- Gained additional experience in SAP and Salesforce to analyze reports
- Executed high-value POs after thorough understanding of clauses included in documents, such as Letter of Credit and Bank Guarantee (Advance and Performance), and arranged the necessary documents for further process.
Credit Underwriter
Niyogin Fintech Limited
Mumbai
11.2018 - 01.2019
- Assisted the Credit Manager with the decision making process by filtering the applications on the basis of Credit Reports such as CRIF and CIBIL, and KYC details
- Collaborated with the professional team on a regular basis to resolve workflow issues
- Analyzed and prepared scoreboards for finalizing the disbursement amount
- Assisted the team in maintaining the database of transaction records.
Education
Master of Arts - Economics
University of Mumbai
Mumbai05.2022
Bachelor of Arts - Economics
Jai Hind College, Autonomous
Mumbai10.2020
Skills
- Analysis and Interpretation
- Teamwork and Collaboration
- Excellent Communication
- Multitasking Abilities
- Analytical and Critical Thinking
- Operations Management
- Microsoft excel and Powerpoint
- Procedure Implementation
Personal Information
Title: Analyst
Timeline
Senior Executive - Process Management
SecureValue India Limited(Subsidiary of AGS Transact Technologies Limited)
04.2024 - Current
Investment Banking Analyst
Valuecraft Advisory Services LLP
06.2023 - 11.2023
Assistant Manager - Operations
Vashi Integrated Solutions Limited
05.2022 - 06.2023
Credit Underwriter
Niyogin Fintech Limited
11.2018 - 01.2019
Master of Arts - Economics
University of Mumbai
Bachelor of Arts - Economics
Jai Hind College, Autonomous
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