Revathy Gopalakrishnan

Responsibilities:

• Involved in sprint planning, test management, and defect management.
• Identified and shared test stories for each sprint.
• Assigned test stories to team members.
• Conducted daily meetings to assign work based on bandwidth and priority.
• Coordinated weekly reports with stakeholders (DevOps, development team, BA).
• Accountable for all QA team deliverables.
• Supported and motivated the team during challenging times.
• Reviewed test cases, connected with BAs for queries, and reviewed test cases with the business.
• Prepared test cases/scenarios and tested application functionality.
• Performed functional, retesting, regression, and sanity testing.
• Troubleshot issues with end users.
• Escalated defects during status calls.
• Completed tasks and prepared QA sign-off documents.
• Tracked and reported daily defect status until closure.
• Updated clients on status, blockers, and defects.
• Upgraded manual test scripts to automation using Ecaf Framework.
• Led the team to achieve zero-defect delivery within timelines.
• Provided guidance and support to ensure timely delivery of stories in all sprints.

Responsibilities:

• Understand change requests.
• Prepare test cases/scenarios and test application functionality.
• Perform manual testing, defect logging, and management.
• Raise defects in HP Quality Center (QC) and follow up on queries.
• Conduct functional, retesting, regression, and sanity testing.
• Troubleshoot issues with end users.
• Monitor applications daily.
• Escalate defects during status calls.
• Complete tasks and prepare QA sign-off documents.
• Track and report daily defect status until closure.
• Knowledgeable in the complete software testing life cycle (STLC).
• Lead a team to achieve zero-defect delivery within timelines.

Responsibilities:

• Strong knowledge of banking domain and applications.
• Experienced in resolving incidents within SLAs in a time-bound environment.
• Proficient with ticketing tools like Rational ClearCase, ClearQuest, and QC.
• Skilled in tracking and investigating client issues via email, phone, and help desk tools.
• Generated reports and monitored applications for the development team.
• Prepared test cases and tested end-to-end functionalities of applications.