Revathy M R
Front office executive
Poochakkal
Summary
Dynamic and results-driven professional with extensive experience in customer service and front office management at Siljis Electronics. Proven ability to resolve issues swiftly while maintaining confidentiality and professionalism. Skilled in guest relations and adept at managing high-volume communications, ensuring exceptional visitor experiences and fostering positive team dynamics.
Overview
3
3
Languages
Work History
Front Desk Receptionist
Siljis Electronics
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Accounts Executive
Red Arrows
- Recorded accurate and efficient records in customer database.
Telemarketer
Pheonix Aviation Academy
- Followed up with customers to solicit further sales.
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
- Recorded and updated customer information in online systems.
Front Desk Receptionist
Seven Seas BPO Centre
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Developed strong working relationships with team members, fostering a positive work environment.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
BBA -
Mother Teresa University
04.2001 -
Skills
Customer service
Guest relations
Front office management
Timeline
BBA -
Mother Teresa University
04.2001 -
Front Desk Receptionist
Siljis Electronics
Accounts Executive
Red Arrows
Telemarketer
Pheonix Aviation Academy
Front Desk Receptionist
Seven Seas BPO Centre
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