Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Overview
13
13
years of professional experience
Work History
Team Lead Finance and Accounts
Teleperformance India Pvt Ltd
Chennai
10.2023 - Current
Working on the P2P cycle in PR to PO creation, unacknowledged POs causing the supplier to release the order. Mentored and guided employees to foster the proper completion of assigned duties.
Concentrate pending requisitions and invoices cleared on a monthly basis. Provide timely and accurate reports to management on team performance.
Assessed business processes and identified ways to boost improvement.
Built strong relationships with customers through a positive attitude and attentive responses.
Carried out day-to-day duties accurately and efficiently.
Cross-training with clients to know the process updates on a daily basis.
Worked with customers to understand their needs and provide excellent service.
On a daily basis, I spoke with suppliers to clear pending POs to be acknowledged.
Supplier past-due invoices to clear credit hold cases, with handling ServiceNow tickets.
Set up a meeting with the supplier and requester on a weekly basis to clear aged backorder requisitions and aged invoices.
Analyze team performance data, and identify areas for improvement. On a daily basis, we will conduct an internal audit to avoid external errors.
Business Process Lead (BPO - 03)
TATA consultancy services
Chennai
01.2022 - 12.2022
Handling Exception and Dispute team - To clear due invoices on daily bases and process the invoices with 100% accuracy
To concentrate TAT missed invoices on priority bases to avoid escalation from onshore and supplier
Handling dispute team to clear the dispute cases (No GR, Shortage, Pricing issue, Allowance issue)
Weekly bases send mail to onshore for dispute pending cases and get approval from Onshore and clear old pending cases
To setup meeting with supplier and Merchant for pending invoices for high volume in values and count wise
Handling escalation mails received from supplier and to act as per TAT
Daily bases send dispute upload file for payment and get approval from onshore and upload the file without any error
To send QC file on daily bases to team and team to aware the error details for invoice posting and dispute cases
To clear the old pending before month closure and to prepare PSP (GRIR) reconciliation bases on dispute cases
Management Trainee
Genpact India Pvt Ltd & GE Industrial India Pvt Ltd
Chennai
10.2016 - 01.2022
Managing team to clear aged invoices and weekly setup meeting to clear aged line items
Independent Monthly review of the GR, Accrual preparation in month end activity, Counterpart reconciliation with ARM tool
Vendor reconciliation on Quarterly basis, based on vendor confirmation
Processing and Verification of third party (P2P) and Intercompany invoices
Accounts Executive
Heritage Foods India Pvt Ltd
Chennai
08.2014 - 09.2016
Handling PO and NON-PO invoices, Supplier mails and invoice related queries
If any issue in PO invoices we directly work with buyer team
Invoice identifying the cost center based on location and allocate the invoice cost accordingly
Accounts Executive
Thangam Corporate Service Pvt Ltd (Saint Gobain Glass)
Chennai
01.2012 - 07.2014
Processing and verification of invoices in SAP.
Processing invoices for various teams in accounts payable – RM, energy, and imports. Independent Monthly review of the GR, with the IRN advances made.
Vendor reconciliation on a half-yearly basis, based on vendor confirmation. Import the payments process and coordinate with the bank for payments. Very good knowledge in the accounts payable work cycle.
Advance reviews have been done.
Entering the invoices in SAP.
Validating the invoices in SAP.
Ensuring the passing of month-end entries in the expected time frame.
Accountable for all aspects relating to the invoice process, and to monitor the daily receipts of invoices, and ensure that 100% TAT is maintained.
Preparing a daily individual error matrix and analysis on a monthly basis.
Handling supplier queries (email and phone).
Education
MBA - Finance
Bharathidasan University
01-2008
BCom - Corporate Secretaryship
Ethiraj College For Women
Chennai
01-2006
Skills
Accounts Payable / Intercompany Accounting
P2P Cycle
SAP - ERP 60
PEOPLESOFT
MS Excel
Oracle Cloud
Supply Chain Management
Team Management
Invoice Processing
Accomplishments
Best Performer
Process Innovation
Star Performer
Languages
English
Telugu
Tamil
Timeline
Team Lead Finance and Accounts
Teleperformance India Pvt Ltd
10.2023 - Current
Business Process Lead (BPO - 03)
TATA consultancy services
01.2022 - 12.2022
Management Trainee
Genpact India Pvt Ltd & GE Industrial India Pvt Ltd
10.2016 - 01.2022
Accounts Executive
Heritage Foods India Pvt Ltd
08.2014 - 09.2016
Accounts Executive
Thangam Corporate Service Pvt Ltd (Saint Gobain Glass)
01.2012 - 07.2014
MBA - Finance
Bharathidasan University
BCom - Corporate Secretaryship
Ethiraj College For Women
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